Online

Our online forms are a great way to get in touch with us quickly and easily...

• Comments and suggestions
• Complaints (make a complaint about the Council) | More about complaints...
• Email a service
• Online services
• Ask the council a question

On the phone

Customer Service Centre - 01824 706101

Open Monday to Friday, 8am to 6pm

• View a list of service enquiries dealt with by the Customer Service Centre
• View a full list of council service phone numbers
• Text the Council on 07800 140088

Out of Hours Emergencies:

• Social Services 0845 0533116
• All Other Services 01745 351205

In person

You can make payments and find out information about our services at any of our Cash Offices and One Stop Shops throughout the County.

Maps of locations and contact details of Denbighshire's offices across the County are available here.

Write to us

You can find addresses for services from our Council services pages.

However, if you don't have the address of a particular service, you can write to us at:

Customer Service Centre,
Denbighshire County Council,
County Hall,
Wynnstay Road,
Ruthin,
LL15 1YN

Contact your Councillor

There are many ways to get in touch with your local Councillor. Please click here to search for your specific Councillor and view all ways of contacting them including e-mail, phone and address.

Social Services Enquiries

Our first contact team have offices in both the North and South of the county. They provide a confidential service for any individual who needs support, has concerns about child protection or the protection of vulnerable adults, advice and information for carers, and responses to all other general enquiries.

First Contact Team
64 Brighton Road,
Rhyl
LL18 3HN

First Contact Team
County Hall,
Wynnstay Road,
Ruthin
LL15 1YN

Telephone: 01824 712900
Fax: 01824 712888
Text: 07917 597993
Email: firstcontactteam@denbighshire.gov.uk