Operating between 8am and 6pm, Monday to Friday, the Customer Service Centre has a team of dedicated staff who provide a single point of contact for enquiries relating to the services listed below.

How to get in touch

By Phone:

• 01824 706100  -  Welsh
• 01824 706101  -  English

By Other Methods:

• E-mail    - customerservice@denbighshire.gov.uk
• Fax        - 01824 706180
• Internet   - Online Forms
• Text Message (SMS)  -  07800 140088
• Minicom  - 01824 706170
• All other general enquiries, please phone: 01824 706000

We can answer any enquiry on the following:- 

• Council House Repair
• Waste:                 - Abandoned vehicles    
                              - Bulky household collection
                              - Bulky trade collection  
                              - Cars for Sale 
                              - Clinical Waste  
                              - Dead Animals 
                              - Fixed Penalty service payments  
                              - Fly-tipping  
                              - Graffiti
                              - Nappy Voucher 
                              - Recycling / Composting
                              - Purchase Composters   
                              - Recycling Centres / Tips   
                              - Refuse - Alternate Weekly Collection
                              - Refuse - General Car Parks, 
                              - Refuse - Missed Collection  
                              - Sharps - Syringes / Needless
                              - Street Cleansing
                              - Trade Waste  
  
  
• Public Spaces:    -  Cemeteries 
                              -  Parks & Gardens
                              -  Play Areas
                              -  Toilets
  
  
• Planning and Public Protection: - Smoke Free

• Highway Matters: -  Bridges
                              -  Coastal Protection 
                              -  Cycle Routes 
                              -  Drainage
                              -  Flooding and Sandbags
                              -  Gritting and Snow Clearance 
                              -  Highway adoption / new developments 
                              -  Highway lighting incl. sign illumination
                              -  Highway signs, markings and barriers
                              -  Public Footpaths and bridleways  
                              -  Road & Pavement Maintenance
                              -  Road / Pathway – Other 
                              -  Streetworks
                              -  Traffic Lights & Pedestrian / Pelican Crossings
• Transportation:    -  Parking Fines & Traffic Wardens 
                              -  Fleet / Drivecare Scheme  
                              -  Public Transport 
                              -  Traffic Safety 
                              -  Road Safety 
                              -  School and College Transport  
  
  
• Job Application Form Requests

• Electoral Registration & Elections

Alternatively, if you would prefer to write to us please use this address:- 

Customer Service Centre,
Denbighshire County Council,
County Hall,
Wynnstay Road,
Ruthin,
LL15 1YN