During a flood emergency

• Try to stay calm and check on neighbours or any vulnerable members of your community.
• Listen to the local radio for up-to-date news on the flood.
• Don’t throw rubbish into watercourses or leave debris on the banks – it can add to the flooding problem.
• Ensure that you wear plastic / rubber gloves when handling affected items as floodwater can contain sewage.
• Switch off the gas, water and electricity if your house gets flooded. 
• If road conditions permit and it is safe to do so, remove vehicles to areas unaffected by flooding; ask friends and relatives to use their parking facilities.
• Store belongings upstairs or in a high place downstairs. 
• If you live in a bungalow, caravan, prefab or any other dwelling without access to a second storey and you find yourself in difficulty, alert the emergency services so you can be evacuated. If you are able to self-evacuate and stay with family or friends, inform the emergency services so your location is known. 
• If flooding traps you, stay by a window and try to attract attention.
• Obey road closures or advisory notices that are put out for your safety.
• Avoid moving water. Moving water only 6 inches deep can sweep adults off their feet.
• Don’t dispose of damaged goods until your insurers have had a chance to inspect them.
• Don’t use electrical circuits or equipment exposed to floodwater until checked by a qualified electrician.
  

Denbighshire flooding service information  (pdf, 312.25 KB)   
Flood damage financial help (pdf, 64.27 KB)   
How to clean up safely following floods (pdf, 107.00 KB)   
Responding to major floods (pdf, 64.06 KB)   
Where to start once the flood water has gone (pdf, 376.29 KB)   

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