At Denbighshire County Council, we aim to provide an excellent standard of service at all times. We are committed to providing high-quality services in the most effective and efficient way possible. We are also committed to listening to the views of the people who use our services. We aim to learn and improve from the information given.

'Your Voice' is an initiative to encourage feedback and gives people an opportunity to:

• compliment us on our work
• complain about our services
• make suggestions regarding our services

The following web pages explain how to contact us if you have a suggestion, compliment or complaint about any of our services.

Please click here to provide feedback on council services.

Please click here to view our feedback policy.

If you would like clarification of the information on these pages, or would like to know more, please contact your.voice@denbighshire.gov.uk.

If you would like help to make your complaint, please let us know. Our staff are fully trained to help you. If you would prefer help from someone who doesn’t work for the council, you could contact Citizens Advice or any of the organisations listed on the left of this page under 'External links'.