Transport

• There is limited free accessible allocated car parking on site.
• Two pay and display car parks within five minutes walk.

Main Entrance/Reception Facilities

• Opening Times (2011) April - 31 October, 10am-5pm Wed-Sun and Bank Holiday Mondays. Last admission one hour before closing : Adult £3.50, Concession £2.50, Family £10.00.
• Ruthin resident ticket available. Pay full price on one visit and then £1 for every successive visit.
• Flat access with wide door to accessible ticket desk and shop.
• Lift access to both floors.
• Flat access into kitchen by external ramp.

Other Public Areas

• Accessible unisex toilet on Ground Floor.

Other Facilities

• Free audio-guides for visit around the gaol.
• Transcript for audio guide available.
• Guide book available.
• Cells within the Gaol are original - due to their small size, they are not accessible for wheelchair users but can be looked into from main building. 
• Visual touch screen background information presentation.
• Audio visual presentation about Coch Bach y Bala and the history of the Gaol.
• Chairs available around the gaol.
• Events advertised throughout the year in hand lists and web-site.
• Assistance dogs welcome throughout.
• All staff trained through the Croeso Cynnes Cymreig scheme.
• MLA Accredited and VAQAS awarded site.

Sensory Features

• Interior of the gaol has cold stone walls and variety of different surfaces which are very tactile.