Winter Fuel Support Scheme

The Winter Fuel Support Scheme provides eligible households with support towards paying their winter fuel bills.

What is available?

Eligible households can claim a payment of £200 towards paying their winter fuel bills. This can include pre-payment meters and off-grid systems, such as Oil Central Heating or Liquid Propane Gas (LPG).

Who is eligible for the scheme?

This scheme is available to a household where:

  • the person named on the council tax account, or their partner is in receipt of a qualifying benefit at any time between 1 September 2022 and 31 January 2023
  • the person named on the council tax account, or their partner does not receive a qualifying benefit, but they have a qualifying person living with them
  • a resident lives in a House of Multiple Occupation (HMO) and is liable to pay an energy bill
View the qualifying benefits

The qualifying benefits for the Winter Fuel Support Scheme are:

  • Council Tax Reduction Scheme (CTRS)
  • Income Support
  • Income Based Job Seekers Allowance
  • Income Related Employment and Support Allowance
  • Universal Credit
  • Working Tax Credits
  • Child Tax Credits
  • Pension Credit
  • Personal Independence Payment (PIP)
  • Disability Living Allowance (DLA)
  • Attendance Allowance
  • Carers Allowance (including people who are being paid Carers Allowance and people who have claimed Carers Allowance but due to the overlapping benefit rules do not receive it as a cash benefit, i.e. they have an underlying entitlement to Carers Allowance)
  • Contributory Based/New Style Jobseekers Allowance
  • Contributory Based/New Style Employment and Support Allowance
  • Armed Forces Independence Payment
  • Constant Attendance Allowance
  • War Pension Mobility Supplement
View the criteria for a qualifying person

A person meets the definition of a qualifying person if they are all of the following:

  • occupying the resident’s home as their primary residence
  • a child or adult dependant of the resident (or their partner)
  • they receive one of the following benefits:
    • Attendance Allowance
    • Disability Living Allowance
    • Personal Independence Payment
    • Armed Forces Independence Payment
    • Constant Attendance Allowance
    • War Pension Mobility Supplement

A payment would not be made where:

  • the property is empty or is a second home
  • the property is used commercially e.g. a holiday let

How to apply

Residents where an automatic payment cannot be made, will need to apply for the Winter Fuel Support Scheme online.

We will automatically make a payment and you will not need to apply if you meet both of the following:

  • you are in a household that receives support from the Council Tax Reduction Scheme
  • we already have your bank account details (either from paying your council tax by Direct Debit or from an application made through the Cost of Living Support Scheme)

You can sign up to pay your council tax by Direct Debit, and as long as the first direct debit payment has been made, then you would receive an automatic payment.

You will need to provide your National Insurance Number to apply for this scheme. We cannot tell you what your National Insurance number is.

If you can't find your National Insurance Number, you can contact HM Revenue and Customs (HMRC). If you call them, it can take up to 15 days to get a letter confirming your National Insurance number.

More information about how to find a lost National Insurance number (external website)

Apply for the Winter Fuel Support Scheme online

Applying for this scheme will close at 5pm on Tuesday 28 February 2023.

What happens after applying

We will contact you if we need more information about your application.

If you have not received a payment or heard from us regarding your application within 28 days, please contact us.

Successful applications

If your application is successful, £200 will either be sent to the bank details you provide or credit to your council tax account (this will depend on which option you choose in the application form).

Unsuccessful applications

Applications will be refused if the eligibility criteria is not met. You cannot appeal but you can reapply if your circumstances change.

More information

Winter Fuel Support Scheme payments are not taxable and will not affect any entitlement to Welfare Benefits.

Declining an automatic payment

If you would like to decline an automatic payment, please return the payment to us and send us an email sent to stating your Council Tax Account number and that you do not want the payment.

Other help available

If you are experiencing financial hardship, you may be entitled to help from the following:

You can get more information about help available from the following pages: