Winter Fuel Support Scheme

The Winter Fuel Support Scheme provides eligible households with support towards paying their winter fuel bills.

What is available?

Eligible households can claim a one-off payment of £100 towards paying their on-grid winter fuel bills. This can include pre-payment meters.

Who can apply?

The scheme is open to households where one member is in receipt of one of the following benefits (at any time between the 1 December 2021 and 31 January 2022):

  • Income Support
  • Income Based Job Seekers Allowance
  • Income Based Employment and Support Allowance
  • Universal Credit
  • Working Tax Credits.

We will be contacting known eligible households to recommend applying through our online form.

How to apply

You can apply for the Winter Fuel Support Scheme online.

You will need to provide your National Insurance Number to apply for this scheme.

We cannot tell you what your National Insurance number is.

If you can't find your National Insurance Number, you can contact HM Revenue and Customs (HMRC). If you call them, it can take up to 15 days to get a letter confirming your National Insurance number.

More information about how to find a lost National Insurance number (external website)

Apply for the Winter Fuel Support Scheme online

What happens after applying

We will contact you if we need more information about your application.

Successful applications

If your application is successful, a payment will be made to the bank details you have provided.

Payments for successful applications will be made from January 2022.

If you have not received a payment or heard from us regarding your application, we recommend that you contact us after 31 January 2022

Unsuccessful applications

Applications will be refused if the eligibility criteria is not met. You cannot appeal or ask for a review of your application.

Other help available

If you are experiencing financial hardship, you may be entitled to help from the following:

You can get more information about help available from our benefits, grants and money advice webpage.