Coronavirus - Emergency support for businesses

Information on the emergency support for businesses because of Coronavirus. 

Covid-19 business rates grants

The Welsh Government has introduced grants to support businesses in Wales through the Coronavirus pandemic. These grants are available to businesses that are registered to pay rates on their premises on 20 March 2020.

The Covid-19 non-domestic rates (NDR) grant schemes will be closing to new applications at 5pm on 30th June 2020.

Find out more including how to apply for the grants

Economic Resilience Fund

Welsh Government announced that Businesses can benefit from an emergency pot to provide extra support to the Welsh economy and businesses by providing

  • grants of £10,000 for micro-businesses employing up to nine people. This includes sole traders employing staff
  • grants of up to £100,000 for small and medium sized firms with between 10 and 249 employees
  • support for larger Welsh companies, which are of critical social or economic importance to Wales

Visit the Business Wales Website for more information about the Economic Resilience Fund

Start Up Grant

A grant of £2,500 is available to assist newly created businesses that have been affected by the Covid-19 outbreak.

To be eligible for the start-up grant, businesses must:

  • have not received funding from the Welsh Government’s Economic Resilience Fund or the non-domestic rates grant
  • have been set up between the 1 April 2019 and 1 March 2020 and have not qualified for the UK Government’s Self Employment Income Support Scheme
  • have less than £50,000 turnover
  • have experienced a drop in turnover of more than 50% between April and June 2020.

To access the grant you must first use the eligibility checker.

Bounce Back Loan scheme

The Bounce Back Loan scheme will help small and medium-sized businesses to borrow between £2,000 and £50,000.

The government will guarantee 100% of the loan and there won’t be any fees or interest to pay for the first 12 months.

Find out more about  the Bounce Back Loan scheme on

Business Loan Scheme 

The Welsh Government and the Development Bank of Wales have announced the £100m Covid-19 Wales Business Loan Scheme to support businesses affected by the Covid-19 outbreak.

Visit the Development Bank of Wales website for more information about the Business Loan Scheme

Coronavirus Job Retention Scheme

A HMRC initiative, the coronavirus Job Retention Scheme states all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary for those that would otherwise have been laid off during this crisis.

Find out more about the Coronavirus Job Retention Scheme by visiting the Business Support website

Coronavirus Business Interruption Loan Scheme

The Coronavirus Business Interruption Loan Scheme (CBILS) provides financial support to smaller businesses (SMEs) across the UK that are losing revenue, and seeing their cashflow disrupted, as a result of the COVID-19 outbreak.

Visit the British Business Bank to find out more about the Coronavirus Business Interruption Loan Scheme

Self Employed Income Support Scheme

Use this scheme if you're self-employed or a member of a partnership and have lost income due to coronavirus.

Visit GOV.UK for more information about the Self-employment Income Support Scheme

Statutory Sick Pay 

Employees who follow advice to stay at home and who cannot work as a result will be eligible for statutory sick pay (SSP), even if they are not themselves sick. 

Visit the Business Support website for more information on Statutory Sick Pay 

Deferral of Tax and VAT Payments

Valued Added Tax (VAT) payments for all UK businesses will be deferred for 3 months. If you’re self-employed, Income Tax payments due in July 2020 under the Self-Assessment system will be deferred to January 2021. This is an automatic offer with no applications required.

For Income Tax Self-Assessment, payments due on the 31 July 2020 will be deferred until the 31 January 2021. This is an automatic offer with no applications required. No penalties or interest for late payment will be charged in the deferral period.

Visit the Business Support website to find out more about the VAT Deferral

Deferral of Self- Assessment payment

The Self- Assessment payment on account that is ordinarily due to be paid to HMRC by 31 July 2020 may now be deferred until January 2021.

If you are due to pay a self- assessment payment on account on 31 July 2020 then you are eligible for the deferment. 

Fnd out more about the Deferral of Self-Assessment payment by visiting the Business Support website 

HMRC Coronavirus support helpline 

A dedicated helpline has been set up by HMRC to support businesses and self-employed people in financial distress and with outstanding tax liabilities to receive support with their tax affairs.

Find out more about the HMRC Coronavirus helpline

Cadwyn Clwyd

Cadwyn Clwyd has funds available to support community enterprises, charities, formal community groups and public sector organisations to enable them to develop and trial new ways of providing support to frontline community support in the context of the of the current Covid-19 crisis.

Contact Cadwyn Clwyd


Businesses that have cover for both pandemics and government-ordered closure should be covered, as the government and insurance industry confirmed on 17 March 2020 that advice to avoid pubs, theatres etc. is sufficient to make a claim.

Insurance policies differ significantly, so businesses are encouraged to check the terms and conditions of their specific policy and contact their providers. Most businesses are unlikely to be covered, as standard business interruption insurance policies are dependent on damage to property and will exclude pandemics. 

Extra support for the welfare system

The Department for Work and Pensions is looking to support all those who are affected by corona virus by providing information and details regards claiming benefits

Citizens Advice Denbighshire are also able to assist you with making an initial claim or helping you update your existing one.

Retail, Leisure and Hospitality Rates Relief

The Welsh Government has announced a package of support worth more than £1.4bn for small businesses to help them during the coronavirus outbreak, this funding includes Rate Relief.

The new package includes a year-long business rates holiday for retail, leisure and hospitality businesses in Wales

We will be looking to automatically award the business rates holiday to all eligible parties as soon as possible, and you will receive a new bill when the award has been made.

As this will be automatically awarded we’d appreciate your patience in not following-up by phone. We very much appreciate the major challenges being faced by businesses, and staff will make every effort to get details to you as soon as possible.

Find out more including guidance on eligibility on the Business Wale website

Rate Relief for Premises over £500,000

The Welsh Government has decided to make one adjustment to the Non-Domestic Rates (NDR) Relief for the hospitality, retail and leisure sector announced last week: to not extend the 100% relief to the small proportion of properties with a rateable value of £500,000 and above.

As you may be aware we have already prepared and posted the business rate bills for 2020/21, based on the previously announced levels of relief. If you are affected by these changes we will send you a new 2020/21 bill as soon as possible. Any payments already made in respect of the 2020/21 bills for qualifying cases will be refunded.

If you are not affected by these changes, your account is correct and you should make payment as shown on your bill.

If you have any questions please contact us by emailing

Arts Resilience Fund

Led by the Arts Council for Wales, this fund will support artists and arts organisations most in need and least likely to benefit from other support programmes.

Visit the Arts Council for Wales website for more information on the Arts Resilience Fund

Enterprise Relief Fund for Young Entrepreneurs

The Prince's Trust and NatWest have announced the launch of a £5million Enterprise Relief Fund which will offer grants to 18 to 30-year olds across the UK who are self-employed and/or running their own business. In conjunction with cash grants, the initiative will offer one-to-one support and guidance to anyone who needs it and who may be worried about their future.

Visit the Prince's Trust website for more details on the Enterprise Relief Fund for Young Entrepreneurs