Coronavirus: Isolation payments

If you have been contacted by NHS Wales Test, Trace, protect service (TTP) and been told to self-isolate, you may be entitled to Financial Support.

Self-Isolation Support Payment

You are entitled to a Self-Isolation Payment of £500 if you meet all of the following criteria:

  • You have been told to self-isolate by NHS Wales, Test, Trace, Protect service (TTP) on or after 23 October 2020
  • You are employed or self-employed
  • You cannot work from home and will lose income as a result
  • You or your partner are currently receiving at least one of the following benefits:
    • Universal Credit
    • Working Tax Credit
    • Income-based Employment and Support Allowance
    • Income-based Job Seekers Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit

Discretionary Payment

You may be eligible for a £500 Discretionary Payment if you meet all of the following criteria:

  • You have been told to self-isolate by NHS Wales, Test, Trace, Protect service (TTP) on or after 23 October 2020
  • You are employed or self-employed
  • You cannot work from home and will lose income as a result
  • You or your partner do not currently receive:
    • Universal Credit
    • Working Tax Credit
    • income-based Employment and Support Allowance
    • income-based Job Seekers Allowance
    • Income Support
    • Housing Benefit
    • Pension Credit
  • You will face financial Hardship as a result of not being able to work while you are self- isolating.

How to apply

You can only apply for a self-isolation or discretionary payment online.

Apply for a self-isolation or discretionary payment online