Coronavirus: Vulnerable people

Some people are at a high risk of developing serious illness if they are exposed to coronavirus (COVID-19) because they have a particular serious underlying health condition.

View a list of people who are classed as extremely vulnerable from coronavirus (COVID-19) on (external website)


People who are considered extremely vulnerable should receive a letter from the Welsh Government if they have not already. You may have heard these letters being referred to as 'shielding letters'. 

The letter will explain that those who are extremely vulnerable to coronavirus should follow self-shielding guidance. This includes asking others to deliver your food, medicines and essentials.

Family, friends and neighbours should first be called upon to help with these tasks, but if you do not have anybody that you can trust it will be possible to arrange a weekly food box delivery by contacting us. This will be explained in the letter.

View guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from coronavirus (COVID-19)  (external website).

Community support and food boxes

Everybody who is due to receive a shielding letter will also be called by an officer from Denbighshire County Council to check on your wellbeing and arrange community support or food box deliveries if required. If you are concerned about the legitimacy of the call, then please hang up and call the Council direct on 01824 706000.

You can also call us on this number if you did not receive a letter but are worried about your own circumstances in relation to coronavirus and need help.

If you believe you fall into one of the categories of extremely vulnerable people and you have not received a letter, you should discuss your concerns with your GP or hospital clinician.