Support and advice when caring or supporting someone

Unpaid Carers Support Payment

The Unpaid Carers Support Payment will be available to all eligible unpaid carers in Wales to help with the financial pressures experienced during the covid-19 pandemic.
Find out more about the Unpaid Carers Support Payment.

More information

When supporting or caring for someone, it is important to maintain your own health and wellbeing. Caring for someone can be demanding and isolating, which is why it is so important to have relevant information and advice to support you.

There are lots of ways you can get help and support.

Help from local organisations

There are several local organisations that may be able to help. Click on the links below to find out more about how these organisations may be able to support you or go to the DEWIS website (external website).

For information about Carer’s Allowance and other benefits you can contact the Department for Work and Pensions (DWP) (external website) or the Citizen's Advice Bureau (CAB) (external website).

Get more information about support for carers aged 18 and under.

Talking Points and Single Point of Access (SPoA)

If you would like more information or advice, you can visit a Talking Point or contact the Single Point of Access.

Help from your GP

It’s important that you tell your GP or another member of practice staff that you are a carer, and ask them to make a note of this on your medical records. This will remind your GP that you are a carer when you attend the surgery yourself, and will alert them to any health problems you may be developing because of your caring role. They can then make sure they give you information about different ways they can help you.


Telecare equipment helps people to live safely and independently. It can reassure you, as a carer, that the person you care for can call for help and be assisted when you are not available. Find out more about Telecare.