Support Budgets

A Support Budget is the sum of money required to purchase care and support for people who are eligible for support from their local authority under the Social Services and Wellbeing (Wales) Act 2014.

Support budgets involve choices

You decide how you wish to manage your support budget by choosing any of the following four options:

  • Direct Payment the local authority pays you or your representative a sum of money and you choose how it is managed to provide you with care and support.
  • Local Authority managed support budget you ask the local authority to arrange and review your care and support on your behalf.
  • Any combination of the above you or your representative chose to manage your support budget in a number of different ways, e.g. half of your support budget is managed by the local authority and you manage the other half through a direct payment
  • Third party managed support budget you or your representative ask an approved organisation to manage your support budget on your behalf.

How will I know if I am eligible for a support budget or direct payment?

You can read about assessment and eligibility in the leaflet: How do I access care and support in North Wales?

How Do I Access Care and Support in North Wales? (PDF, 991KB)

You will have a ‘What Matters’ conversation with a local authority representative, to discuss your care and support needs and this will identify care and support that could be funded by a support budget.

How is my care and support planned?

Following your conversation with the local authority representative, you will be provided with information, advice and assistance. You may also be asked to work with your local authority representative to agree a care and support plan for you and/or your carer.

Care and Support planning often involves representatives from other organisations such as the NHS and local care and support providers and this results in what is called an Integrated Care and Support Plan.

Your care and support plan is a formal agreement between you, the local authority and any other organisations involved in your care and support and includes:

  • What is important to you and the outcomes you wish to achieve
  • The likely value of your support budget
  • How you would like to manage your support budget
  • How your care and support will be provided
  • How your care and support will be managed
  • How your care and support plan will be reviewed

More information

Contact us

You can contact SPoA for help or advice by:

  • Phoning 0300 4561000 between 8am and 6pm Monday to Friday, and between 10am and 4pm at weekends and Bank Holidays (except Christmas Day and Easter Sunday). If you need to speak to a duty social worker in an emergency outside of these hours, you can phone 0345 053 3116 (calls to this number cost you 2 pence per minute plus your phone company’s access charge)
  • Contacting SPoA online