Volunteers for Care Homes

Role description

Denbighshire County Council are looking for volunteers who are willing to provide support to our Care teams and residents within our Care Homes. You would of course be provided with appropriate Personal Protective Equipment (PPE) for the situation.

We take your safety and wellbeing extremely seriously and so we will ask you to disclose whether you were previously considered ‘vulnerable’ or ‘extremely vulnerable’ by Welsh Government. This will not prevent you from volunteering with us, it will simply allow us to act swiftly to protect you should a positive COVID-19 case be identified within the Home.

Please note that our volunteering opportunities depend on the needs of residents and staff. Therefore we cannot guarantee that we will have hours for you straight away. However, please do register with us if you are interested, and as soon as hours become available that are suitable for you, we will allocate you to this role. In order to prevent delays, we will be asking volunteers to complete a DBS Certificate and some basic induction training before allocating hours, so that you are ready to start as soon as hours become available.

Apply online

Key tasks

We have a range of tasks that our residents may need assistance with. We want to ensure that volunteers are doing tasks they are comfortable with, and we will provide full training and support for carrying out these tasks. The type of tasks this opportunity might include are:

  • Assisting staff and residents with meals and daily activities
  • Assisting residents with mobility
  • General help and assistance a resident may require
  • Providing some friendly company
  • Encouraging gentle exercise and helping facilitate hobbies and interests


Volunteers will be needed throughout the county. Depending on our residents' needs, and where you are able to travel to, you may be allocated to any of the following:

  • Corwen: Cysgod Y Gaer, Residential Care Home
  • Ruthin: Llys Awelon, Extra Care Housing Scheme (apartment complex)
  • Denbigh: Dolwen, Residential Care Home
  • Rhyl: Gorwel Newydd, Extra Care Housing Scheme (apartment complex)
  • Prestatyn: Nant Y Mor, Extra Care Housing Scheme (apartment complex)

We will match volunteers to areas close to their homes. We also support all the Social Care Providers within the County including privately owned, and so you may be asked to help an Independent Care Provider in their building.

We will of course take your location and preferences into consideration before allocating you anywhere.


We are looking for volunteers who possess a positive attitude, compassion, resilience and excellent communication skills. The ability to put people at ease and gain their trust will be highly valued by those who may feel socially isolated at this difficult time.  If you have particular skills such as experience of supporting individuals within a Care Home, or working with those with Dementia or Complex disabilities, we will try and match you with your area of interest and skill set.


We will look to fit in with volunteers as much as possible so would be keen to understand how many hours a week and what days would work best for each individuals.

What happens next

If you are interested in this opportunity, please email katie.chandler@denbighshire.gov.uk. You will then be contacted and asked to complete a short form so we can understand your preferences and determine where best to allocate you.

As these roles are based within the social care sector supporting vulnerable adults, we will need to carry out an enhanced DBS check, and obtain one reference. You will also be provided with relevant training and support.