Our housing benefits system will be unavailable from 9am to 12 noon on the 19th of January due to maintenance work.

This will affect the online account services such as claiming housing benefits online. We apologise for any inconvenience. Contacting us online will still be available.

Contact housing benefits online

Housing benefits

Information about Housing Benefits for tenants and landlords.

Straight to...


View your housing benefits online Log in or register to view your housing benefit entitlement.


Make a housing benefits claimComplete a housing benefits claim form online.


Let us know about a change of address If you have moved then you can complete our online change of address form.



Advice for landlords Log into or register a landlord online account and other information for landlords.


Tell us about a change to your household or income Contact us to let us know about a change that may affect your claim.


Discretionary housing payments Help for people suffering hardship where council tax/housing benefits do not pay the full rent/council tax .



Counter opening timesYou can come to Rhyl One Stop Shop during visiting hours to speak to a member of staff.


Private tenants Housing benefits for tenants in private accommodation.


Council and social tenants Housing benefits for tenants in council accommodation or other social housing.



Pay a housing benefit overpayment Make a payment for a housing benefit overpayment.


Report benefit fraud Find out how to report benefit fraud.