Universal Credit

Universal Credit is a benefit designed to support people of working age who are on a low income or out of work. You can only apply for Universal Credit online.

Help with computers and where to get online

You can get online and find help to use a computer at our Libraries.

Find a Library

More information about Universal Credit

If you'd like more information about Universal Credit, you can contact Citizens Advice Denbighshire.

Contact Citizens Advice Denbighshire


Straight to...


What is Universal Credit?Find out what Universal Credit is.


Check if you're eligible for Universal CreditYou can check if you're eligible for Universal Credit on the Citizens Advice website.


Apply for Universal CreditIf you know that you're eligible, you can apply online for Universal Credit through GOV.UK.



Advance paymentsInformation about advance payments of Universal Credit.


Manage your moneyFind out about Money Manager for Universal Credit claimants to help make the most of your money.


Advice on choosing a bank accountTo receive Universal Credit, you’ll need a bank or building society current account, or an account with an alternative provider like a credit union.



Challenging a Universal Credit decisionGet information from Citizens Advice on what to do if you think a decision about your Universal Credit is wrong and should be changed.


Citizens AdviceVisit the Citizens Advice website for more information on Universal Credit.


Calculate your benefitsUse an independent benefits calculator to find out what benefits you could get and how your benefits will be affected if you start work.



Discretionary housing paymentsDiscretionary Housing Payments (DHP) are made by us in certain circumstances to people that are receiving Universal Credit (Housing Element) but who may need further help with their Housing Costs.


Council tax reduction schemeUniversal Credit does not include any help towards your Council Tax. You will need to apply for help with your council tax separately. Find out more.


Free school meals You may also be entitled to Free School Meals if you claim Universal Credit, but you’ll need to apply for this separately. Find out more.



Universal Credit: a how to guide Get help with savings if you're on a low income (Help to Save)