We offer a collections service for large items. There is a cost for using this service and you can find out which items we will collect and which ones we don't by clicking below.
Chest of drawers
Dining chairs (up to 6)
Double bed base
Double bed mattress
Freezers (must be empty)
Fridges (must be empty)
Single bed base
Single bed mattress
Bathroom suites (full or part)
Builders waste / DIY waste
Cast iron boilers
Fitted bedroom suites
Fitted kitchen units
Rubble, stone, soil, brick
Windows or doors
If you have another item which you are unsure whether or not can be collected, please contact us as we may take it
Donate where possible
If your items are of a good enough quality you may want to consider donating them to family, friends, neighbours or a local charity/community group instead.
British Heart Foundation
You can drop items off at British Heart Foundation shops and donation banks or arrange a free collection from your home.
You can phone 08442 248 9147 or visit www.bhf.org.uk to book a collection and get more information about the British Heart Foundation.
Freecycle is a non-profit web based group which allows residents to advertise their items free of charge. Freecycle groups match people who have things they want to get rid of with people who can use them.
Visit Freecycle.org to sign up and advertise items
How do I request a bulky collection?
You can contact either your nearest One Stop Shop, or the customer service centre on 01824706101. You will need to give details and make payment for the items you would like collected.
How much does it cost?
Bulky collections are charged at £5 per item. If you are arranging for a bed to be collected, please keep in mind that a mattress and base are counted as two items. All items must be specified when making a request and anything left outside which is not mentioned on the crews worksheet will not be taken.
Where to leave your items
All items must be left at the front of the property in an easily accessible place. Our refuse team do not collect the item(s) from inside the property.
How long will it take for items to be collected?
Collections will normally be carried out within 10 working days of your request and the crew will contact you with a collection day.
What happens to the bulky items you collect?
Items collected are taken to the CAD Recycling Depot on the Colomendy Industrial Estate and will be recycled if suitable.