Report a missed refuse collection

If your missed refuse collection is reported to us before 11:30am, we aim to collect it that afternoon. If it is reported to us after this time, it will be collected the following working day. 
In order to guarantee your refuse collection, your refuse must be out by 7:00 a.m. If you have placed your refuse and recycling out after 7:00 a.m. then please do not complete this form.

What happens to my information?

Denbighshire County Council collects your personal information to provide you with services relevant to your request. This information will not be shared with any other third party unless the law requires us to do so.

For further information about how we handle personal information, please view our online privacy notice.

  • Your details
  • Your address

    Please enter a Denbighshire postcode and then press the ‘Find address’ button.

    Alternatively, please type in your address below.

  • Bin details