Council welcomes outcome of fraud case

Denbighshire County Council has hailed the outcome of a fraud case at Mold Crown Court as a “fantastic result” and warns that it will work tirelessly to protect the rights of consumers.

On Wednesday, May 3, three  individuals from Cheshire and Liverpool were sentenced for their parts in a fraud offering “Grants” for Grade “A” double glazed windows and doors.

Gary Parle, 45, of Calderstones, Liverpool and Director of Arena Windows NW Ltd; Susan Greer, 55, and Terrence Greer 76 of Willaston,  Cheshire pleaded guilty to participating in a fraudulent business.

Between 1st January 2010 and 31st August 2014 the three defendants operated a business that advertised and sold PVC windows and doors trading under the name of “Green”.  The defendants deliberately created the false impression that “grant funding” supported products being sold by them.  They dishonestly claimed to be using “A Rated” and/or Pilkington Glass in its product, to be FENSA registered and that the product complied with applicable quality/safety standards.  All such claims were false.

Susan Greer was sentenced to 2 years custody,  suspended for 2 years, with an order of 100 hours unpaid work.

Terrence Greer sentenced  to 2 years custody, suspended for 2 years, with a curfew tag from 7pm to 6am every day until September 2017

Gary Parle was ordered to pay £30,000 compensation to the victims of their crimes and £10,000 costs to Denbighshire County Council.

Emlyn Jones Public Protection Manager for Denbighshire County Council said: “This has been a lengthy and complex investigation of a sophisticated fraud carried out by Officers from our Trading Standards department. These unscrupulous individuals sought to mimic and take advantage of the Government’s green energy deals for consumers on insulation and heating, offering none existent grants for replacement UPVC windows and doors. Consumers who contracted with the business were told they were receiving either Local Authority or Government Grants, when in reality they were simply getting a discount on inferior mis-described,  none energy efficient products.

“The investigation started after a complaint from one Denbighshire resident, unhappy about the quality of the fitting of the windows she bought from the company. After further investigation, it was found that the defendants had created a web of false business names and grant organisations, with adverts placed across North Wales in local press.

“This is a fantastic result in our efforts to try and secure a level playing field for all businesses and protecting the consumer.  We hope it sends out a clear message that this type of activity will not be tolerated and will be investigated”.


Posted on Thursday 4th May 2017