Want to challenge a penalty charge notice (parking fine)?
You can make an informal challenge to a parking PCN within 14 days of the date of issue. You must put your challenge in writing, either online or in a letter to:
Wales Penalty Processing Partnership
PO BOX 273
When you write to us, state your case clearly and simply. If you have any evidence, such as receipts or witness statements, include copies of these as well. It’s best if you send us copies and keep the originals yourself.
We will write to you within 28 days of receiving your challenge. If we accept your challenge, the PCN will be cancelled and you will not have to pay. If we reject your challenge, you will have to pay the PCN within 28 days from the date on the letter from us. If you pay within the first 14 days you will be able to get the 50% discount.
You cannot make an informal challenge if you have already received a Notice to Owner (NtO).
Received a Notice to Owner (NtO)?
If you don’t pay your fine or make an informal challenge within 28 days of the date on the PCN, we will send a Notice to Owner (NtO) to the registered keeper of the vehicle.
At this stage you can make a formal challenge by writing to the address above, citing one of the reasons listed in the grounds on which a challenge can be made. Please read the accepted reasons for a formal challenge.
Your challenge will be investigated and we will write to you within 10 working days.
Want to appeal?
If we reject your formal appeal and you still want to dispute the PCN, you can appeal to the independent Traffic Penalty Tribunal. We will give you details of how to do this in the rejection letter we send you.