Council Tax: Let us know about a change

Please report any changes that may affect Council Tax to us as soon as possible so that we can make sure that bills are issued to the right people and households receive the right discounts.

Buying or selling a property

If you have bought or sold a property, please let us know so that we can update our records, send you an accurate bill, apply any discounts, or close your account. 

When to let us know about a property sale

We do not make changes to our ownership records until a sale is completed. Please contact us as soon as possible after the sale has been completed to change the council tax records. 

How to let us know about a property sale

Use the 'let us know about a change of address' online form if you have bought a new property or sold your old one.

Let us know about a change of address 

Change of tenancy 

If you are a tenant moving in or out of a rented property, or a landlord with a change in tenants, please let us know so that we can update our records, send accurate bills, or close accounts.

When to let us know about a change of tenancy

You can let us know about a change in tenancy up to a week before a tenancy officially ends.

How to let us know about a change of tenancy

Use our online form to report changes to a rented property or tenancy agreement.

Let us know about a change of tenancy

Residents receiving Housing Benefits or Council Tax Reduction Scheme

If you receive Housing Benefits or support from the Council Tax Reduction scheme, you can let us know about a change to your household, income, savings, rent or a change of address through the following online form:

Let us know about a change that may affect your entitlement

Who can tell us about a change?

Anyone involved in a change should contact us to make sure that discounts and exemptions are awarded correctly. We also accept information from estate agents and solicitors.

Discounts and exemptions

There are Council Tax discounts and exemptions available for different circumstances. This includes homes where only full-time students live, or properties that have been left unoccupied and unfurnished.

If someone moves out of a property before it is sold or before a tenancy officially ends, an exemption may be available until the legal responsibility changes to the new owner or tenant.

Find out more about Council Tax discounts and exemptions

When someone passes away

We understand this is a difficult time and do not expect to be updated immediately. However, the sooner we are informed the quicker we can apply an exemption or make necessary changes.

Other changes

For any other changes, including changes to discounts, you can contact us.

Please include full addresses and exact dates so that we can make the necessary changes. In some cases, you may need to provide additional information.