Christmas and New Year information

Information about our services over the Christmas and New Year period.


Bins and recycling

Household waste collections

Over the Christmas and New Year period, the following changes will be made to household waste collections that usually take place on a Monday:

  • Household waste collections for Monday 25 December 2023 will be collected on Saturday 23 December 2023
  • Household waste collections for Monday 1 January 2024 will be collected on Saturday 30 December 2023

All other household waste collections will take place as usual. Please make sure your bins are out by 7am.

Bin collection dates

Find out when your bins will be collected and download your collection day calendar.

Disposal and recycling guide

Find out information about disposing or recycling the following items:

Commercial waste and recycling collections

Commercial waste and recycling collections will take place on the usual days over the Christmas and New Year period.


Garden waste collections

The following changes will be made to garden waste collections that usually take place on a Monday:

  • Garden waste collections for Monday 25 December 2023 will be collected on Saturday 23 December 2023
  • Garden waste collections for Monday 1 January 2024 will be collected on Saturday 30 December 2023

Please make sure your bin is out by 7am.

Garden waste subscriptions

Any online subscriptions, renewals or upgrades for garden waste collections made after 4pm on Thursday 21 December 2023 will not be processed until Wednesday 3 January 2024. We apologise for any inconvenience this may cause.

Christmas trees

Find out information about disposing or recycling Christmas trees.


Free parking after 3pm

Parking in some of our car parks is free after 3pm until 31 December 2023.

Find out more about free parking after 3pm.


Libraries

Our online library is open throughout the festive period and you can join the library free online.

You can download ebooks, e-audiobooks, newspapers and magazines free as a library member. Find out more about digital and information services in libraries.

You can also visit our tools for readers to find online resources and information on how to use them.


School holidays

Find out when the schools finish for Christmas and when they go back in January.


Opening and closing times

Opening and closing time information for our services and buildings over the Christmas and New Year period.

Business rates
  • Friday 22 December 2023: 8:45am to 12 noon
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:45am to 5pm
  • Wednesday 3 January 2024: 8:45am to 5pm
  • Thursday 4 January 2024: 8:45am to 5pm
  • Friday 5 January 2024: 8:45am to 4:30pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 8:45am to 5pm
Car parks

Car park closures over Christmas and New Year.

Sunday 24 December 2023

Barkers Well Lane, Denbigh will be closed on Sunday 24 December 2023.

Monday 25 December 2023

The following car parks will be closed on Monday 25 December 2023:

  • Barkers Well Lane, Denbigh
  • Central, Rhyl
  • Pavillion Theatre, Rhyl
  • Nova West, Prestatyn
  • Beach Road East, Prestatyn

Sunday 31 December 2023

Barkers Well Lane, Denbigh will be closed on Sunday 31 December 2023.

Children's Services
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: 8:30am to 5pm
  • Thursday 28 December 2023: 8:30am to 5pm
  • Friday 29 December 2023: 8:30am to 5pm
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:30am to 5pm
  • Wednesday 3 January 2024: 8:30am to 5pm
  • Thursday 4 January 2024: 8:30am to 5pm
  • Friday 5 January 2024: 8:30am to 5pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 8:30am to 5pm

The Emergency Duty Team will be available during out-of-office hours, weekends and Bank Holidays for emergencies.

Emergency Duty Team phone number: 0345 053 3116

Community Housing
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:30am to 4:30pm
  • Wednesday 3 January 2024: 8:30am to 4:30pm
  • Thursday 4 January 2024: 8:30am to 4:30pm
  • Friday 5 January 2024: 8:30am to 4pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 8:30am to 4:30pm
Contact Centre and Out of Hours Emergency Service

Contact Centre

  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:30am to 5pm
  • Wednesday 3 January 2024: 8:30am to 5pm
  • Thursday 4 January 2024: 8:30am to 5pm
  • Friday 5 January 2024: 8:30am to 5pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 8:30am to 5pm

Out of Hours Emergency Service

For emergencies outside of the Contact Centre's opening times, you can call 0300 123 30 68.

Council tax
  • Friday 22 December 2023: 8:45am to 12 noon
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:45am to 5pm
  • Wednesday 3 January 2024: 8:45am to 5pm
  • Thursday 4 January 2024: 8:45am to 5pm
  • Friday 5 January 2024: 8:45am to 4:30pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 8:45am to 5pm
Education support
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 9am to 5pm
  • Wednesday 3 January 2024: 9am to 5pm
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 5pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm
Housing Benefits
  • Friday 22 December 2023: 8:45am to 12 noon
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:45am to 5pm
  • Wednesday 3 January 2024: 8:45am to 5pm
  • Thursday 4 January 2024: 8:45am to 5pm
  • Friday 5 January 2024: 8:45am to 4:30pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 8:45am to 5pm
Libraries and One Stop Shops

All our libraries and One Stop Shops will be closed from their usual closing times on Friday 22 December 2023 until their usual opening and closing times from Tuesday 2 January 2024.

Libraries and One Stop Shops

Loggerheads Country Park

Loggerheads Park

  • Monday 25 December 2023: 8am to 6pm
  • Tuesday 26 December 2023: 8am to 6pm
  • Wednesday 27 December 2023: 8am to 6pm
  • Thursday 28 December 2023: 8am to 6pm
  • Friday 29 December 2023: 8am to 6pm
  • Saturday 30 December 2023: 8am to 6pm
  • Sunday 31 December 2023: 8am to 6pm
  • Monday 1 January 2024: 8am to 6pm
  • Tuesday 2 January 2024: 8am to 6pm
  • Wednesday 3 January 2024: 8am to 6pm
  • Thursday 4 January 2024: 8am to 6pm
  • Friday 5 January 2024: 8am to 6pm
  • Saturday 6 January 2024: 8am to 6pm
  • Sunday 7 January 2024: 8am to 6pm
  • Monday 8 January 2024: 8am to 6pm

Loggerheads Visitors Centre

  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: 10am to 4pm
  • Wednesday 27 December 2023: 10am to 4pm
  • Thursday 28 December 2023: 10am to 4pm
  • Friday 29 December 2023: 10am to 4pm
  • Saturday 30 December 2023: 10am to 4pm
  • Sunday 31 December 2023: 10am to 4pm
  • Monday 1 January 2024: 10am to 4pm
  • Tuesday 2 January 2024: 10am to 4pm
  • Wednesday 3 January 2024: 10am to 4pm
  • Thursday 4 January 2024: 10am to 4pm
  • Friday 5 January 2024: 10am to 4pm
  • Saturday 6 January 2024: 10am to 4pm
  • Sunday 7 January 2024: 10am to 4pm
  • Monday 8 January 2024: 10am to 4pm
Nantclwyd y Dre
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: Closed
  • Wednesday 3 January 2024: Closed
  • Thursday 4 January 2024: Closed
  • Friday 5 January 2024: Closed
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: Closed
Passenger Transport
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: 9am to 5pm
  • Thursday 28 December 2023: 9am to 5pm
  • Friday 29 December 2023: 9am to 5pm
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 9am to 5pm
  • Wednesday 3 January 2024: 9am to 5pm
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 4:30pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm
Plas Newydd, Llangollen

The grounds at Plas Newydd, Llangollen will be open throughout the festive period from 8am to 5pm.

Public Protection
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: 9am to 5pm
  • Thursday 28 December 2023: 9am to 5pm
  • Friday 29 December 2023: 9am to 4:30pm
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 9am to 5pm
  • Wednesday 3 January 2024: 9am to 5pm
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 4:30pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm
Public Relations
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: closed
  • Wednesday 3 January 2024: Closed
  • Thursday 4 January 2024: Closed
  • Friday 5 January 2024: Closed
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: Closed
Recycling and Waste Parks

Recycling and Waste Parks at Denbigh, Rhyl and Ruthin will be open to the public as normal every day except 25 and 26 December 2023, and 1 January 2024.

There will be no Saturday morning services at Llangollen Pavilion on 23 December 2023.

You must book an appointment before visiting, without an appointment you will not be allowed access to the parks.

Register and Registration offices

Rhyl Register Office

  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: 8:30am to 4:15pm
  • Thursday 28 December 2023: 8:30am to 4:15pm
  • Friday 29 December 2023: 8:30am to 3:45pm
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:30am to 4:15pm
  • Wednesday 3 January 2024: 8:30am to 4:15pm
  • Thursday 4 January 2024: 8:30am to 4:15pm
  • Friday 5 January 2024: 8:30am to 3:45pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm

Ruthin Registration Office

  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: 8:30am to 4:15pm
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 8:30am to 3:45pm
  • Wednesday 3 January 2024: 8:30am to 4:15pm
  • Thursday 4 January 2024: 8:30am to 4:15pm
  • Friday 5 January 2024: Closed
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: Closed
Rhyl Harbour
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: 9am to 5pm
  • Thursday 28 December 2023: 9am to 5pm
  • Friday 29 December 2023: 9am to 5pm
  • Saturday 30 December 2023: 9am to 5pm
  • Sunday 31 December 2023: 9am to 5pm
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 9am to 5pm
  • Wednesday 3 January 2024: 9am to 5pm
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 5pm
  • Saturday 6 January 2024: 9am to 5pm
  • Sunday 7 January 2024: 9am to 5pm
  • Monday 8 January 2024: 9am to 5pm
Ruthin Gaol
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: Closed
  • Wednesday 3 January 2024: Closed
  • Thursday 4 January 2024: Closed
  • Friday 5 January 2024: Closed
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: Closed
Single Point of Access (SPOA) (Health and Social Care)

Single Point of Access (SPOA) will be available over the phone and online during opening times.

Find out more about SPOA.

Opening and closing times for SPOA

  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: 10am to 4pm
  • Wednesday 27 December 2023: 8am to 6pm
  • Thursday 28 December 2023: 8am to 6pm
  • Friday 29 December 2023: 8am to 6pm
  • Saturday 30 December 2023: 10am to 4pm
  • Sunday 31 December 2023: 10am to 4pm
  • Monday 1 January 2024: 10am to 4pm
  • Tuesday 2 January 2024: 8am to 6pm
  • Wednesday 3 January 2024: 8am to 6pm
  • Thursday 4 January 2024: 8am to 6pm
  • Friday 5 January 2024: 8am to 6pm
  • Saturday 6 January 2024: 10am to 4pm
  • Sunday 7 January 2024: 10am to 4pm
  • Monday 8 January 2024: 8am to 6pm

The Emergency Duty Team will be available in the event of an emergency when the service is closed.

Emergency Duty Team phone number: 0345 053 3116

Tourism
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 9am to 5pm
  • Wednesday 3 January 2024: 9am to 5pm
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 5pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm
Working Denbighshire
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: 9am to 4:30pm
  • Wednesday 3 January 2024: 9am to 5pm
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 5pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm
Youth Service
  • Monday 25 December 2023: Closed
  • Tuesday 26 December 2023: Closed
  • Wednesday 27 December 2023: Closed
  • Thursday 28 December 2023: Closed
  • Friday 29 December 2023: Closed
  • Saturday 30 December 2023: Closed
  • Sunday 31 December 2023: Closed
  • Monday 1 January 2024: Closed
  • Tuesday 2 January 2024: Closed
  • Wednesday 3 January 2024: Closed
  • Thursday 4 January 2024: 9am to 5pm
  • Friday 5 January 2024: 9am to 5pm
  • Saturday 6 January 2024: Closed
  • Sunday 7 January 2024: Closed
  • Monday 8 January 2024: 9am to 5pm