If you need to make a payment or have a question about a Council service, you can phone our Customer Contact Centre between 8:30am and 5pm, Monday to Friday.
Single Point of Access (SPOA)
If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000.
Find out more about SPOA
Out of hours emergencies
Social services: 0345 053 3116
All other services: 0300 123 30 68
Please note that calls may be recorded for training and quality purposes.