Contact us: phone


If you need to make a payment or have a question about a Council service, you can phone our Customer Contact Centre between 8:30am and 5pm, Monday to Friday.

Single Point of Access (SPOA)

If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000.

Find out more about SPOA

Out of hours emergencies

Social services: 0345 053 3116

All other services: 0300 123 30 68

Please note that calls may be recorded for training and quality purposes.