Here to help: your guide to homelessness services

We know that being homeless or at risk of homelessness is a worrying and stressful time.

We are here to listen to you and do our best to help and support you.

Please read this booklet to help you understand the process of working with us.

Here to help - your guide to homelessness services (PDF, 391KB)

If you have any worries or questions, just ask us, we’re happy to help.

How to get help

To get help and advice, and to talk through your options, you can:

Help yourself with our homeless prevention guide.

Out of hours

If you become homeless outside working hours, and you have nowhere safe to sleep you can call our out of hours service on 0300 123 30 68.