Courses and qualifications
Training can take many forms, from formal classroom training, online training, seminars and conferences to work shadowing and secondment opportunities.
Personal Learning Account
Personal Learning Accounts provide a flexible and fully funded learning entitlement to support employed individuals earning under the median income of £29,534 as well as those whose jobs are at risk. The courses are available across Wales through 13 Welsh colleges and are specifically designed to address
vocational training in sectors where there is a skills shortage to ensure the future needs of the economy are met. You can apply for this funding direct with the college. If you do need any further advice, please email hrdirect@denbighshire.gov.uk or laura.temple@denbighshire.gov.uk.
Who is eligible?
Welsh residents who are aged 19 or over and want to gain skills and qualifications in priority sectors will be eligible for the courses if they meet at least one of the following criteria:
- they are employed (including self-employed) and earning under £29,534 per annum
- they work on a zero hours contract or are agency staff
- they are at risk of being made redundant
- are currently an offender on day release
Below you will find some useful information on various qualification and courses that are available for our employees to take advantage of.
Training courses 2023 / 2024
We have worked in partnership with all the main trade unions (GMB, UNITE and UNISON) in the last 12 months to gain funding through the Wales Union Learning Fund (WULF), which is focussed on improving the learning and skills of employees. By working with trade unions on developing learning and skills, we will be able to encourage wider participation in training, support bespoke workplace training and continue developing our employees.
Take a look at our varied programme for the year ahead, but also please note that we may add any additional topics throughout the year. There have also been courses arranged from other providers separate to WULF.
You do not have to be a specific union member to take advantage of this training. All courses are delivered virtually through either Microsoft Teams or Zoom, and if you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.
June 2023
June 2023
Project Forum: Verto overview
- Tuesday 6 June: 10am to 11:30am (fully booked)
- Thursday 8 June: 2pm to 3:30pm (fully booked)
- Tuesday 13 June: 2pm to 3:30pm
- Wednesday 14 June: 10am to 11:30am
- Wednessday 21 June: 10am to 11:30am
If you are a Project Manager; undertaking projects as part of your role, or part of a project team and are new to using Verto or have never used it before, please join one of our interactive sessions for an overview of the Verto system and how it works.
Spaces are limited per session.
The forum is held on Microsoft Teams. To sign up or to find out more information please email: Joanna.Douglass@denbighshire.gov.uk.
Aspiring manager programme
- 7 June: 12:30pm to 3pm
- 14 June: 12:30pm to 3pm
- 21 June: 12:30pm to 3pm
For employees who have not yet undertaken their first management role but wish to prepare themselves for developing their career in this direction. A course of 3 sessions covering the key steps that you need to consider in your development journey to be able to aspire to the new level of managing people.
You must be able to attend all 3 modules and ensure you book all 3 dates in iTrent.
Menopause awareness
- 14 June: 10:30am to 12pm (noon)
This awareness session will explain the menopause and related symptoms, give advice on taking control of the menopause and how to manage the medical profession. Opportunities for education for all – this is not just a female issue.
Effective time-management skills
26 June: 9:30am to 12pm (noon)
The effective time-management on-line programme aims to:
- review managing time in the working environment
- determine the need to balance both urgency and importance in your workload
- prioritise and organise your workload
- recognise productive and unproductive work behaviour
- identify your own personal style when managing difficult interruptions
- pomote good time management practices and their benefits
Bet you can help now
29 June: 10am to 11am
A one hour condensed online workshop that features the key elements of the tackling gambling harms first aid approach.
This course is for any employee working in a public facing role.
Aims and objectives:
- learners will develop their knowledge and understanding of gambling related harms
- learners will have increased confidence in implementing effective screening and interventions with those at risk of gambling related harms
- learners will be aware of and understand the appropriate levels of support available to help and support those affected by gambling related harms
July 2023
Managing difficult conversations
11 July: 9:30am to 12pm (noon)
The having difficult conversations on-line programme aims to:
- understand how as an individual to effectively deal with difficult situations
- understand why we find conversations challenging
- review the impact of conflict on ourselves, the department and organisation
- understand the impact of different conflict management styles and how to ensure that the right style and strategy is deployed
- be able to recognise different kinds of behaviour and how to manage this within the conflict process
- review and practice a variety of techniques to support the interaction with all parties concerned and explore a template for future challenging conversations
Menopause champion
This course is fully booked
13 July: 10:30am to 1:30pm
During this session you will learn what the role of Menopause Champion can entail together with how to have sensitive conversations and discuss reasonable adjustments. You will also learn how Menopause Champions can support employees: menopause facts, common symptoms, awareness raising and how to effectively signpost colleagues, so they are able to receive the appropriate support.
Healthier me
27 July: 9:30am to 10:30am
A one hour online session with information on how to improve your health and wellbeing. This course is for all employees.
Aims and objectives:
- learn about the health triangle
- discover the importance of physical health and exercise
- learn about social health and how to improve your social wellness
- recognise the importance of a healthy diet and forming healthy habits
September 2023
September 2023
Healthier me
21 September: 9:30am to 10:30am
A one hour online session with information on how to improve your health and wellbeing. This course is for all employees.
Aims and objectives:
- learn about the health triangle
- discover the importance of physical health and exercise
- learn about social health and how to improve your social wellness
- recognise the importance of a healthy diet and forming healthy habits
October 2023
October 2023
Managing difficult conversations
2 October: 9:30am to 12pm (noon)
The having difficult conversations on-line programme aims to:
- understand how as an individual to effectively deal with difficult situations
- understand why we find conversations challenging
- review the impact of conflict on ourselves, the department and organisation
- understand the impact of different conflict management styles and how to ensure that the right style and strategy is deployed
- be able to recognise different kinds of behaviour and how to manage this within the conflict process
- review and practice a variety of techniques to support the interaction with all parties concerned and explore a template for future challenging conversations
Menopause awareness
- 18 October: 1:30pm to 3pm
This awareness session will explain the menopause and related symptoms, give advice on taking control of the menopause and how to manage the medical profession. Opportunities for education for all – this is not just a female issue.
Aspiring manager programme
- 23 October: 9:30pm to 12pm (noon)
- 30 October: 9:30pm to 12pm (noon)
- 6 November: 9:30pm to 12pm (noon)
For employees who have not yet undertaken their first management role but wish to prepare themselves for developing their career in this direction. A course of 3 sessions covering the key steps that you need to consider in your development journey to be able to aspire to the new level of managing people.
You must be able to attend all 3 modules and ensure you book all 3 dates in iTrent.
Bet you can help now
19 October: 2pm to 3pm
A one hour condensed online workshop that features the key elements of the tackling gambling harms first aid approach.
This course is for any employee working in a public facing role.
Aims and objectives:
- learners will develop their knowledge and understanding of gambling related harms
- learners will have increased confidence in implementing effective screening and interventions with those at risk of gambling related harms
- learners will be aware of and understand the appropriate levels of support available to help and support those affected by gambling related harms
November 2023
November 2023
Healthier me
16 November: 9:30am to 10:30am
A one hour online session with information on how to improve your health and wellbeing. This course is for all employees.
Aims and objectives:
- learn about the health triangle
- discover the importance of physical health and exercise
- learn about social health and how to improve your social wellness
- recognise the importance of a healthy diet and forming healthy habits
Aspiring manager programme
- 23 October: 9:30pm to 12pm (noon)
- 30 October: 9:30pm to 12pm (noon)
- 6 November: 9:30pm to 12pm (noon)
For employees who have not yet undertaken their first management role but wish to prepare themselves for developing their career in this direction. A course of 3 sessions covering the key steps that you need to consider in your development journey to be able to aspire to the new level of managing people.
You must be able to attend all 3 modules and ensure you book all 3 dates in iTrent.
January 2024
January 2024
Bet you can help now
16 January: 10am to 11am
A one hour condensed online workshop that features the key elements of the tackling gambling harms first aid approach.
This course is for any employee working in a public facing role.
Aims and objectives:
- learners will develop their knowledge and understanding of gambling related harms
- learners will have increased confidence in implementing effective screening and interventions with those at risk of gambling related harms
- learners will be aware of and understand the appropriate levels of support available to help and support those affected by gambling related harms
Healthier me
18 January: 9:30am to 10:30am
A one hour online session with information on how to improve your health and wellbeing. This course is for all employees.
Aims and objectives:
- learn about the health triangle
- discover the importance of physical health and exercise
- learn about social health and how to improve your social wellness
- recognise the importance of a healthy diet and forming healthy habits
February 2024
February 2024
Menopause awareness
- 6 February: 10:30am to 12pm (noon)
This awareness session will explain the menopause and related symptoms, give advice on taking control of the menopause and how to manage the medical profession. Opportunities for education for all – this is not just a female issue.
April 2024
April 2024
Healthier me
11 April: 9:30am to 10:30am
A one hour online session with information on how to improve your health and wellbeing. This course is for all employees.
Aims and objectives:
- learn about the health triangle
- discover the importance of physical health and exercise
- learn about social health and how to improve your social wellness
- recognise the importance of a healthy diet and forming healthy habits
E-learning
We do have various courses that are delivered by E-Learning and these can be found on the E-learning page. These can be specific to Denbighshire but there are also various other courses available from the All-Wales Academy.
Academi Wales
As a local government employees you will become a member of Academi Wales (external website), who provide a huge amount of training and resources that you can take advantage of. These are all free and some of the courses are excellent ways to develop your skills and experience and an opportunity to network.
We work closely with local Colleges and Universities to deliver recognised qualifications and training courses for our employees. Some may be funded through the apprenticeship levy, department funded or funded by other means.
Over recent months we have seen employees start and successfully complete management qualifications in, ILM Leadership & Management Level 2 and 3, ILM Coaching & Mentoring Level 3 and 5, Project Management Diploma Level 4 and Human Resource Management to name a few.
If you are interested in any courses or qualifications you will need to speak to your manager in the first instance, who may then speak to the Organisational Development team to arrange a discussion with the provider. You may also see various awareness sessions being advertised and held throughout the year which may be of interest to you.
There is also a full range of other department specific training and qualifications that our employees can undertake and we are working continually to develop the offer to our employees, these include Health & Safety and Social Care training, Advice and Guidance, ICT and Social Media and Digital Marketing.
We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact Laura Temple, OD Specialist - Learning and Development - laura.temple@denbighshire.gov.uk.
Dedicated union learning opportunities
If you are a member of the union you may find other qualification and courses that you may be able to attend or be able to apply for. Please see their dedicated learning pages below: