Courses and qualifications
Training can take many forms, from formal classroom training, online training, seminars and conferences to work shadowing and secondment opportunities.
Below you will find some useful information on various qualification and courses that are available for our employees to take advantage of.
Training courses
We have worked in partnership with all the main unions in the last 12 months and are able to offer our employees a wide range of short courses. We have secured a varied programme for the year.
Training courses 2021/2022
We have worked in partnership with all the main unions in the last 12 months to gain funding through the Wales Union Learning Fund (WULF), which supports employees in upskilling the workforce. Please see the available training per month for the year ahead.
You do not have to be a specific union member to take advantage of this training. All courses are delivered virtually through either Microsoft Teams or Zoom, and if you wish to book a place please contact Llinos Howatson llinos.howatson@denbighshire.gov.uk.
July 2021
Menopause Awareness
6 July 2-3.30
This awareness session will explain the menopause and related symptoms, give advice on taking control of the menopause and how to manage the medical profession. Opportunities for education for all – this is not just a female issue.
August 2021
Confident in dealing with Conflict
2 August 9.45 – 12.00
A practical session concentrating on supporting people in resolving conflict in a confident and clear manner. The session will give tips and techniques which can be used in a variety of situations.
September 2021
Aspiring Manager Course
13, 20 & 27 September 9.30 – 12.00
For employees who have not yet undertaken their first management role but wish to prepare themselves for developing their career in this direction. A course of 3 sessions covering the key steps that you need to consider in your development journey to be able to aspire to the new level of managing people.
An Introduction to Microsoft Teams
22 September 2-3.30
An informal and interactive session which will look at how to schedule meetings, using the basic features including, break out room and screen sharing.
Stress Awareness
23 September 10-12.00
This session will look at what stress is, the different types of stress and signs and causes of stress. It will then give an overview of stress management activities, and how to support someone who is stressed whilst recognising your own stress, as well as action planning.
Time Management
20 September 1.30-3.30
This session will look at where your time is going, identifying the 'time bandits' and creating actions to arrest and reform them. By understanding our individual approach and how we view time differently will create a meaningful action plan that you will commit to doing.
Mindfulness
22 September 10.30-12.00
An introductory session to learn more about Mindfulness together with some simple techniques to help settle the mind and relax the body. Explore how Mindfulness can help to reduce stress and meet the challenges of everyday life.
Confidence and Assertiveness
21 September 9.45-12.00
This is a highly practical session concentrating on supporting people to become more assertive and gaining a greater self-awareness of your communication style and the impact that it has when dealing with people in the future.
An Introduction to Microsoft Teams
24 September 10-11.30
An informal and interactive session which will look at how to schedule meetings, using the basic features including, break out room and screen sharing.
October 2021
Time Management
6 October 9.45-12.00
This session will look at where your time is going, identifying the ‘time bandits’ and creating actions to arrest and reform them. By understanding our individual approach and how we view time differently will create a meaningful action plan that you will commit to doing.
Managing Difficult Conversations
19 October 9.45-12.00
This session will support people in communicating effectively to gain greater impact and results, and help identify the expectations, options and boundaries and to gain confidence when preparing to have a 'courageous conversation'.
Resilience in Coping with Change
5 October 9.45-12.00
Get an understanding of how personal attitudes, willingness and ability to change can impact our resilience in dealing with change. Understand what we can control and concentrate on whilst going through change and how to frame conversations.
First Time Manager Course
4, 11 & 18 October 9.30-12.00
For employees who are new to the area of managing people or who are supervising people but have had no formal training. A course of 3 sessions giving tips and techniques to support managers/supervisors to work effectively with their teams in the future.
Menopause Awareness
18 October 2-3.30
World Menopause Day - This awareness session will explain the menopause and related symptoms, give advice on taking control of the menopause and how to manage the medical profession. Opportunities for education for all – this is not just a female issue.
November 2021
Men supporting women through the Menopause
9 November 2pm to 3:30pm
This awareness session is dedicated for men and will explain the menopause and the related symptoms and stages. You will be able to hear first-hand what women experience and how you can support not only at home but also in the workplace, together with the best places to get the help and support.
Confident in dealing with Conflict
2 November 9:45am to midday
A practical session concentrating on supporting people in resolving conflict in a confident and clear manner. The session will give tips and techniques which can be used in a variety of situations.
Managing Customer Expectations
9 November 9:45am to midday
A session which will support people in communicating effectively to gain greater impact and results. Identifying expectations, options and boundaries as well as understanding the communication element of having a difficult conversation.
Gambling Harm Prevention
17 November 10am to 11:30am
The awareness session will look at identifying the warning signs and symptoms of problem gambling. Looking at modern ways young people are now gambling including how they are using computer games to legally gamble online and what help and support is currently available immediately and where we can turn to for help. CPD accredited 90 minute course.
December 2021
Stress Awareness
7 December 10am – 12.00
This session will look at what stress is, the different types of stress and signs and causes of stress. It will then give an overview of stress management activities, and how to support someone who is stressed whilst recognising your own stress, as well as action planning.
January 2022
Managing Difficult Conversations
11 January 9.45-12.00
This session will support people in communicating effectively to gain greater impact and results, and help identify the expectations, options and boundaries and to gain confidence when preparing to have a 'courageous conversation'.
Gambling Harm Prevention
19 January 2pm to 3:30pm
The awareness session will look at identifying the warning signs and symptoms of problem gambling. Looking at modern ways young people are now gambling including how they are using computer games to legally gamble online and what help and support is currently available immediately and where we can turn to for help. CPD accredited 90 minute course.
Confidence and Assertiveness
24 January 9.45-12.00
This is a highly practical session concentrating on supporting people to become more assertive and gaining a greater self-awareness of your communication style and the impact that it has when dealing with people in the future.
Mindfulness
19 January 10.30-12.00
An introductory session to learn more about Mindfulness together with some simple techniques to help settle the mind and relax the body. Explore how Mindfulness can help to reduce stress and meet the challenges of everyday life.
February 2022
Managing Customer Expectations
1 February 9.45-12.00
A short session which will supports people in communicating effectively to gain greater impact and results. Identifying expectations, options and boundaries as well as understanding the communication element of having a difficult conversation.
An Introduction to Microsoft Teams
7 February 10-11.30
An informal and interactive session which will look at how to schedule meetings, using the basic features including, break out room and screen sharing.
An Introduction to Microsoft Teams
24 February 2-3.30
An informal and interactive session which will look at how to schedule meetings, using the basic features including, break out room and screen sharing.
March 2022
Managing Difficult Conversations
1 March 9.45-12.00
This session will support people in communicating effectively to gain greater impact and results, and help identify the expectations, options and boundaries and to gain confidence when preparing to have a 'courageous conversation'.
E-learning
We do have various courses that are delivered by E-Learning and these can be found on the E-learning page. These can be specific to Denbighshire but there are also various other courses available from the All Wales Academy.
Academi Wales
As a local government employees you will become a member of Academi Wales (external website), who provide a huge amount of training and resources that you can take advantage of. These are all free and some of the courses are excellent ways to develop your skills and experience and an opportunity to network.
We work closely with local Colleges and Universities to deliver recognised qualifications and training courses for our employees. Some may be funded through the apprenticeship levy, department funded or funded by other means.
Over the recent few months we have seen employees start and successfully complete management qualifications in, ILM Leadership & Management Level 2 and 3, ILM Coaching & Mentoring Level 3 and 5, Project Management Diploma Level 4 and Human Resource Management to name a few.
If you are interested in any courses or qualifications you will need to speak to your manager in the first instance, who may then speak to the Organisational Development team to arrange a discussion with the provider. You may also see various awareness sessions being advertised and held throughout the year which may be of interest to you.
There is also a full range of other department specific training and qualifications that our employees can undertake and we are working continually to develop the offer to our employees, these include Health & Safety and Social Care training, Advice and Guidance, ICT and Social Media and Digital Marketing.
We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact Llinos Howatson.