Training courses for council employees

Take a look at our varied programme, but please note that we add additional courses throughout the year. If you require support booking onto these courses, contact hrdirect@denbighshire.gov.uk.

September 2026

September 2026

HR Session – management induction programme

8 September: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


General LGPS Overview

14 September: 10am to 11am

Are you currently paying LGPS contributions? Let’s Get Pensions Smart!

This webinar is designed to provide you with a broad overview of the LGPS, helping you understand its benefits, what it costs, paying more in, and preparing for your financial future.

Book a place on this course (external website)

The course is provided by Clwyd Pension Fund.


Understanding your Annual Benefit Statement

15 September: 10am to 11:30am

Are you currently paying LGPS contributions? Let’s Get Pensions Smart!

Do you file your annual benefit statement in the 'read it later' pile where it gathers dust until the next one arrives? Or do you read it and worry about whether you've understood it enough to make decisions about your retirement? In this webinar we try to demystify your benefit statement.

Book a place on this course (external website)

The course is provided by Clwyd Pension Fund.


Race Equality and Inclusion

15 September: 1pm to 3pm

The training will explore racism and the impact on society. The various ways racism manifests including examples of racial microaggressions and language including the history of the more common words associated with racism. The lived experiences of the facilitators will be shared with examples provided to compliment the learning. Themes covered will include systemic racism, the influences that shape behaviour and the effect this has on communities. There will be opportunities to consider solutions towards building an anti-racist society and allyship.

To book a place please search for the course in the Learning section on iTrent Employee Self Service

This course is provided by Unite.


Media Literacy

16 September: 9:30am to 11am

The increasing amount of online hate, fake news, misinformation and disinformation presents a significant challenge to communities and individual wellbeing. This friendly media literacy training helps make sense of the digital world.

  • Understand how social media, news and algorithms really work
  • Spot misinformation and misleading content
  • Obtain an understanding of online hate
  • Learn how AI tools are being used and how to use them safely

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Cwmpas.


LGPS regulation updates and paying extra contributions

17 September: 10am to 11am

Are you currently paying LGPS contributions? Let’s Get Pensions Smart!

Join us for this insightful webinar to learn about the LGPS regulatory updates introduced from April 2026 and what they mean for your pension planning and retirement benefits. We will also explore how paying extra into the LGPS can be a smart way to enhance your pension benefits, covering the options and advantages of making additional contributions.

Book a place on this course (external website)

The course is provided by Clwyd Pension Fund.


Effective tax planning for higher earners

17 September: 10am to 11:15am

What you will gain from attending this course:

  • a clear understanding of income tax and National Insurance
  • insight into tax issues that disproportionately affect higher earners, including the impact on Child Benefit and Tax-Free Childcare
  • clarity on pension tax relief, how to optimise pension contributions, and manage the Annual Allowance
  • an understanding of tax when accessing pension benefits
  • awareness of upcoming Inheritance Tax changes on pensions (effective 2027)
  • practical, actionable tax planning tips tailored for high-income individuals

Book onto this course via linc

This training is provided by Affinity Connect.


Stress management

21 September: 9:30am to 11:30am

This training provides an opportunity to develop a greater understanding of stress, how it affects our emotional, physical and psychological wellbeing, and the ways in which we can recognise and respond to it.

Book a place on this stress management course (external website)

The course is provided by Unite.


Your LGPS Pension and the McCloud Remedy

21 September: 10am to 11:30am

This course provides a clear and accessible introduction to the McCloud age discrimination remedy and its impact on Local Government Pension Scheme (LGPS) members. It also refreshes key knowledge about how the LGPS works, the benefits of membership, and the options available to you both now and in the future.

What’s covered:

  • A clear understanding of the McCloud judgement and why the remedy was introduced
  • Insight into the underpin and how it applies to 2014–2022 service
  • Clarity on changes to LGPS benefits from 1 April 2022
  • An understanding of flexible retirement options and how they interact with the remedy
  • Awareness of tax considerations that may affect pension choices
  • Confidence in knowing your next steps and where to access further support

Book a place on this course

This training is provided by Affinity Connect.


Group 3 – Ask and Act Champions

22 September: 9:30am to 4:30pm

Following the roll-out of Group 2 Ask and Act training to frontline professionals across North Wales, the VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) Regional Team have launched the Group 3 Ask and Act Champions training in partnership with Stori and the Domestic Abuse Safety Unit.

Group 3 Ask and Act Champions training is aimed at professionals in roles which require them to do more than "Ask and Act" and for those who perform a "Champion" role.

This 1 day training course will enable professionals to achieve the following:

  • Support colleagues as they make difficult decisions in relation to clients or service users affected by violence against women, domestic abuse and sexual violence
  • Help offer services to all family members affected by violence against women, domestic abuse and sexual violence
  • Act as a VAWDASV champion and point of contact for Ask and Act enquiries within their organisation.

Book onto this course by email

This course is provided by Welsh Government


Deaf awareness training

22 September: 10am to 12pm (midday)

The course design and delivery aims to improve knowledge and understanding of everyday issues linked to deafness, and through that improved knowledge and understanding, delegates should feel more confident and better able to meet the needs of people who are Deaf or Hard of Hearing, both in the work environment and at home.

Book a place on this Deaf awareness training course (external website)

The course is provided by Unite.


Menopause awareness

23 September: 9:30am to 11am

Menopause often coincides with significant career milestones and personal life events, yet many women still feel that discussing it is taboo. Symptoms can be confusing and overwhelming, and fear of embarrassment may prevent you from getting the support you need to build personal resilience. Any taboo loses its power when we begin to talk openly. Just as society is learning to discuss topics like race, gender, and generational differences, it's important to do the same with menopause.

A positive menopause experience is one that you actively manage. If you don’t manage menopause, it can end up managing you. By increasing your knowledge and understanding through our menopause awareness sessions and training workshops, you can gain valuable insights to help you personally and professionally.

Book a place on the menopause awareness course (external website)

The course is provided by Unite.


Navigating challenging conversations

23 September: 9:30am to 12pm (midday)

The aim is to:

  • understand how as an individual you navigate challenging conversations
  • understand why we find conversations challenging
  • review the impact of conflict on ourselves, the department and organisation
  • understand the impact of different conflict management styles and how to ensure that the right style and strategy is deployed
  • be able to recognise different kinds of behaviour and how to manage this within the conflict process
  • review and practice a variety of techniques to support the interaction with all parties concerned and explore a template for future challenging conversations

Book a place on the navigating challenging conversations course (external website)

The course is provided by Unite.


Neurodiversity awareness

23 September: 2pm to 4pm

Roughly one in seven of us thinks, processes and experiences the world differently — and most workplaces still aren’t built with that in mind. This session is designed specifically for individuals who want to understand neurodiversity properly: what’s actually happening in the brain, how it manifests, and what genuinely helps.

Book a place on the neurodiversity awareness course (external website)

The course is provided by Unite.


Domestic abuse awareness

24 September: 9:30am to 11:30am

This training provides an opportunity to develop a greater understanding of domestic abuse, its impact on individuals, children and families, and the barriers that can prevent people from seeking help.

The workshop explores the different forms domestic abuse can take, how abuse can present, and the potential physical, emotional and psychological impact on those experiencing it. It also considers the importance of appropriate communication, responding sensitively to disclosures, and providing safe and effective support.

The training is designed to increase awareness, confidence and understanding, enabling participants to recognise concerns and respond in a compassionate, informed and appropriate way.

Book a place on the domestic abuse awareness course (external website)

The course is provided by Unite.


Menopause for men supporting women

24 September: 12:30pm to 2pm

This session is designed specifically for:

  • Men who want to support partners, colleagues, friends, or family members
  • Managers seeking to create more supportive workplaces
  • Anyone curious about how menopause affects relationships, communication, and wellbeing

Attendees will gain:

  • A clearer understanding of menopause and its impact
  • Practical ways men can offer effective support
  • Insight into how workplaces can foster empathy and awareness
  • An opportunity to ask questions in a supportive environment

Book a place on the menopause for men supporting women course (external website)

The course is provided by Unite.


Mental health awareness

25 September: 9:30am to 11:30am

This training provides an introduction to mental health and emotional wellbeing, helping participants develop a greater understanding of how mental health can affect individuals in different ways.

The workshop explores common mental health conditions, the signs and symptoms that may indicate someone is struggling, and the importance of early recognition and appropriate support. Participants will also consider the impact of stigma and misconceptions and explore ways of promoting positive mental health and wellbeing.

The training is designed to increase awareness, confidence and understanding, enabling participants to recognise concerns and respond in a compassionate, informed and appropriate way.

Book a place on the mental health awareness course (external website)

The course is provided by Unite.


Prostate Cymru awareness session

25 September: 12pm (midday) to 1pm

Prostate cancer is the most common cancer in men in Wales, affecting 1 in 8 men (1 in 4 black men, and 1 in 3 men with a family history of prostate cancer). Early detection saves lives, yet early stage prostate cancer often shows no symptoms at all.

Prostate Cymru’s awareness sessions are designed to equip people with health knowledge, covering the following:

  1. what the prostate is, where it is located and what it does
  2. key risk factors, such as age, ethnicity and family history
  3. symptoms and what to look out for
  4. testing and next steps

Book a place on the Prostate Cymru awareness session (external website)

This training is provided by Affinity Connect.


Stress management

28 September: 9:30am to 12pm (midday)

This training provides an opportunity to develop a greater understanding of stress, how it affects our emotional, physical and psychological wellbeing, and the ways in which we can recognise and respond to it.

Book a place on this stress management course (external website)

The course is provided by Unite.


Neurodiversity awareness

29 September: 1pm to 3pm

Roughly one in seven of us thinks, processes and experiences the world differently — and most workplaces still aren’t built with that in mind. This session is designed specifically for individuals who want to understand neurodiversity properly: what’s actually happening in the brain, how it manifests, and what genuinely helps.

Book a place on the neurodiversity awareness course (external website)

The course is provided by Unite.


Navigating challenging conversations

30 September: 9:30am to 12pm (midday)

The aim is to:

  • understand how as an individual you navigate challenging conversations
  • understand why we find conversations challenging
  • review the impact of conflict on ourselves, the department and organisation
  • understand the impact of different conflict management styles and how to ensure that the right style and strategy is deployed
  • be able to recognise different kinds of behaviour and how to manage this within the conflict process
  • review and practice a variety of techniques to support the interaction with all parties concerned and explore a template for future challenging conversations

Book a place on the navigating challenging conversations course (external website)

The course is provided by Unite.


Menopause awareness

30 September: 12:30pm to 2pm

Menopause often coincides with significant career milestones and personal life events, yet many women still feel that discussing it is taboo. Symptoms can be confusing and overwhelming, and fear of embarrassment may prevent you from getting the support you need to build personal resilience. Any taboo loses its power when we begin to talk openly. Just as society is learning to discuss topics like race, gender, and generational differences, it's important to do the same with menopause.

A positive menopause experience is one that you actively manage. If you don’t manage menopause, it can end up managing you. By increasing your knowledge and understanding through our menopause awareness sessions and training workshops, you can gain valuable insights to help you personally and professionally.

Book a place on the menopause awareness course (external website)

The course is provided by Unite.

October 2026

October 2026

Child Practice Review

1 October: 10am to 11:30am

This session provides an overview of the Gwynedd Extended Child Practice Review (2024), which examined serious safeguarding failures over a number of years. It highlights how opportunities to protect children were missed, the impact of poor communication and lack of professional curiosity, and the importance of listening to the voice of the child. The aim is to reflect on the lessons learned, understand our responsibilities, and consider how we can strengthen safeguarding practice to ensure that such failures are not repeated.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Planning for a positive retirement (LGPS session)

7 October: 4pm to 5:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


Your LGPS Pension and the McCloud Remedy

14 October: 1pm to 2:30pm

This course provides a clear and accessible introduction to the McCloud age discrimination remedy and its impact on Local Government Pension Scheme (LGPS) members. It also refreshes key knowledge about how the LGPS works, the benefits of membership, and the options available to you both now and in the future.

  • A clear understanding of the McCloud judgement and why the remedy was introduced
  • Insight into the underpin and how it applies to 2014–2022 service
  • Clarity on changes to LGPS benefits from 1 April 2022
  • An understanding of flexible retirement options and how they interact with the remedy
  • Awareness of tax considerations that may affect pension choices
  • Confidence in knowing your next steps and where to access further support

Book a place on this course

This training is provided by Affinity Connect.


Safer recruitment and equalities, diversity and inclusion

22 October: 1pm to 2:30pm

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.

November 2026

November 2026

HR Session – management induction programme

3 November: 10am to 12pm

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Your LGPS Pension and the McCloud Remedy

19 November: 10am to 11:30am

This course provides a clear and accessible introduction to the McCloud age discrimination remedy and its impact on Local Government Pension Scheme (LGPS) members. It also refreshes key knowledge about how the LGPS works, the benefits of membership, and the options available to you both now and in the future.

What’s covered:

  • A clear understanding of the McCloud judgement and why the remedy was introduced
  • Insight into the underpin and how it applies to 2014–2022 service
  • Clarity on changes to LGPS benefits from 1 April 2022
  • An understanding of flexible retirement options and how they interact with the remedy
  • Awareness of tax considerations that may affect pension choices
  • Confidence in knowing your next steps and where to access further support

Book a place on this course

This training is provided by Affinity Connect.

December 2026

December 2026

Group 3 – Ask and Act Champions

8 December: 9:30am to 4:30pm

Following the roll-out of Group 2 Ask and Act training to frontline professionals across North Wales, the VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) Regional Team have launched the Group 3 Ask and Act Champions training in partnership with Stori and the Domestic Abuse Safety Unit.

Group 3 Ask and Act Champions training is aimed at professionals in roles which require them to do more than "Ask and Act" and for those who perform a "Champion" role.

This 1 day training course will enable professionals to achieve the following:

  • Support colleagues as they make difficult decisions in relation to clients or service users affected by violence against women, domestic abuse and sexual violence
  • Help offer services to all family members affected by violence against women, domestic abuse and sexual violence
  • Act as a VAWDASV champion and point of contact for Ask and Act enquiries within their organisation.

Book onto this course by email

This course is provided by Welsh Government


Planning for a positive retirement (LGPS session)

8 December: 1pm to 3:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.

January 2027

January 2027

Ask and act group 2

12 January: 9:30am to 12:30pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


Safer recruitment and equalities, diversity and inclusion

21 January: 10am to 11:30am

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


HR Session – management induction programme

26 January: 1pm to 3pm

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.

February 2027

February 2027

Group 3 – Ask and Act Champions

23 February: 9:30am to 4:30pm

Following the roll-out of Group 2 Ask and Act training to frontline professionals across North Wales, the VAWDASV (Violence Against Women, Domestic Abuse and Sexual Violence) Regional Team have launched the Group 3 Ask and Act Champions training in partnership with Stori and the Domestic Abuse Safety Unit.

Group 3 Ask and Act Champions training is aimed at professionals in roles which require them to do more than "Ask and Act" and for those who perform a "Champion" role.

This 1 day training course will enable professionals to achieve the following:

  • Support colleagues as they make difficult decisions in relation to clients or service users affected by violence against women, domestic abuse and sexual violence
  • Help offer services to all family members affected by violence against women, domestic abuse and sexual violence
  • Act as a VAWDASV champion and point of contact for Ask and Act enquiries within their organisation.

Book onto this course by email

This course is provided by Welsh Government

We partnered with GMB, UNITE, and UNISON to secure funding from the Wales Union Learning Fund (WULF) to enhance employee learning and skills. This collaboration promotes broader training participation, supports tailored workplace training, and fosters employee development, accessible to all, regardless of union membership.

In-house or bespoke training

We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact HRdirect@denbighshire.gov.uk.

Dedicated union learning opportunities

If you are a member of the union you may find other qualification and courses that you may be able to attend or be able to apply for. Please see their dedicated learning pages below:


GMB Union Unison Unite the Union