Training courses for council employees

Take a look at our varied programme, but please note that we add additional courses throughout the year. If you require support booking onto these courses, contact hrdirect@denbighshire.gov.uk.

May 2026

May 2026

Menopause for Men Supporting Women

12 May: 1:30pm to 3:30pm

This session will guide participants through the key issues surrounding menopause and how men can better understand and support the women in their lives.

This session is designed specifically for:

  • Men who want to support partners, colleagues, friends, or family members
  • Managers seeking to create more supportive workplaces
  • Anyone curious about how menopause affects relationships, communication, and wellbeing

Attendees will gain:

  • A clearer understanding of menopause and its impact
  • Practical ways men can offer effective support
  • Insight into how workplaces can foster empathy and awareness
  • An opportunity to ask questions in a supportive environment

Menopause affects millions of women — and the people around them. When men understand menopause, everyone benefits.

Book a place on the Menopause for Men Supporting Women course (external website)

The course is provided by Unite.


Career Coaching

12 and 19 May: 9:30am to 12pm (midday)

This is a two-part programme, you must attend both half days.

  • Evaluating your career so far - What have you done?
  • Assessing your skills and gaps - What do you have/don't have?
  • Making a work/life plan - What do you want?
  • Planning for the next stage - Where are you going?

Book a place on the Career Coaching course (external website)

The course is provided by Unite.


Recognising Burnout

12 May: 12:30pm to 2:30pm

This workshop is to raise awareness about burnout, to recognise the signs and symptoms and ways to look after our wellbeing.

Aims and objectives
  • To have an appreciation of burnout
  • To recognise the signs and symptoms
  • To identify strategies to avoid burnout

Book a place on the Recognising Burnout course (external website)

The course is provided by Unite.


Menopause Awareness

13 May: 9:30am to 11am

Menopause often coincides with significant career milestones and personal life events, yet many women still feel that discussing it is taboo. Symptoms can be confusing and overwhelming, and fear of embarrassment may prevent you from getting the support you need to build personal resilience. Any taboo loses its power when we begin to talk openly. Just as society is learning to discuss topics like race, gender, and generational differences, it's important to do the same with menopause.

A positive menopause experience is one that you actively manage. If you don’t manage menopause, it can end up managing you. By increasing your knowledge and understanding through our menopause awareness sessions and training workshops, you can gain valuable insights to help you personally and professionally.

Book a place on the Menopause Awareness course (external website)

The course is provided by Unite.


Vicarious Trauma

13 May: 9:30am to 12pm (midday)

This course aims to help staff understand the neuroscience of vicarious trauma and how repeated exposure to others’ distress affects the brain and body.

Participants will learn to recognise signs, manage stress responses, and apply practical strategies to protect wellbeing.

Book a place on the Vicarious Trauma course (external website)

The course is provided by Unite.


Resilience and Coping with Change

13 May: 1:30pm to 4pm

This programme is for individuals wanting to develop their personal resilience and sense of wellbeing at work when managing change and challenging situations. This is a highly practical programme concentrating on giving live tips and techniques.

This event covers:

  • Understanding how to become more resilient in challenging times
  • Explore the key components of resilience
  • Review how our personality informs what we need during challenging times
  • Understand how we react to change our personal attitudes, willingness and ability to change
  • To understand what we can control and concentrate on whilst going through change
  • Presenting a logical approach when communicating How to frame conversations to support you during change – Courageous Conversation
  • Consider what actions you may take to become more resilient when managing change in the future

Book a place on the Resilience and Coping with Change course (external website)

The course is provided by Unite.


Catch, Challenge and Change

14 May: 9:30am to 11:30am

The workshop looks at ways to recognise the impact our thinking has on our emotions and behaviours. We will look at practical ways to change negative thinking.

Aims and Objectives
  • To be able to identify negative automatic thoughts and unhelpful thinking styles
  • To be able to recognise ways to change our thinking
  • To be able to manage worry

Book a place on the Catch, Challenge and Change course (external website)

The course is provided by Unite.


Strengthening Personal Relationships in the Workplace

14 May: 1:30pm to 4pm

This programme will explore the issue of personal impact and the different ways we try to influence others and manage our relationships at work. Clarifying the impact, we have on colleagues and customers is fundamental to be able to communicate and influence effectively. To gain more confidence and flexibility when managing relationships in work.

Book a place on the Strengthening Personal Relationships in the Workplace course (external website)

The course is provided by Unite.


Menopause Awareness

19 May: 9:30am to 11am

Menopause often coincides with significant career milestones and personal life events, yet many women still feel that discussing it is taboo. Symptoms can be confusing and overwhelming, and fear of embarrassment may prevent you from getting the support you need to build personal resilience. Any taboo loses its power when we begin to talk openly. Just as society is learning to discuss topics like race, gender, and generational differences, it's important to do the same with menopause.

A positive menopause experience is one that you actively manage. If you don’t manage menopause, it can end up managing you. By increasing your knowledge and understanding through our menopause awareness sessions and training workshops, you can gain valuable insights to help you personally and professionally.

Book a place on the Menopause Awareness course (external website)

The course is provided by Unite.


Recognising Burnout

19 May: 12:30pm to 2:30pm

This workshop is to raise awareness about burnout, to recognise the signs and symptoms and ways to look after our wellbeing.

Aims and objectives
  • To have an appreciation of burnout
  • To recognise the signs and symptoms
  • To identify strategies to avoid burnout

Book a place on the Recognising Burnout course (external website)

The course is provided by Unite.


Resilience and Coping with Change

20 May: 9:30am to 12pm (midday)

This programme is for individuals wanting to develop their personal resilience and sense of wellbeing at work when managing change and challenging situations. This is a highly practical programme concentrating on giving live tips and techniques.

This event covers:

  • Understanding how to become more resilient in challenging times
  • Explore the key components of resilience
  • Review how our personality informs what we need during challenging times
  • Understand how we react to change our personal attitudes, willingness and ability to change
  • To understand what we can control and concentrate on whilst going through change
  • Presenting a logical approach when communicating How to frame conversations to support you during change – Courageous Conversation
  • Consider what actions you may take to become more resilient when managing change in the future

Book a place on the Resilience and Coping with Change course (external website)

The course is provided by Unite.


Vicarious Trauma

20 May: 9:30am to 12pm (midday)

This course aims to help staff understand the neuroscience of vicarious trauma and how repeated exposure to others’ distress affects the brain and body.

Participants will learn to recognise signs, manage stress responses, and apply practical strategies to protect wellbeing.

Book a place on the Vicarious Trauma course (external website)

The course is provided by Unite.


Menopause for Men Supporting Women

21 May: 1:30pm to 3:30pm

This session will guide participants through the key issues surrounding menopause and how men can better understand and support the women in their lives.

This session is designed specifically for:

  • Men who want to support partners, colleagues, friends, or family members
  • Managers seeking to create more supportive workplaces
  • Anyone curious about how menopause affects relationships, communication, and wellbeing

Attendees will gain:

  • A clearer understanding of menopause and its impact
  • Practical ways men can offer effective support
  • Insight into how workplaces can foster empathy and awareness
  • An opportunity to ask questions in a supportive environment

Menopause affects millions of women — and the people around them. When men understand menopause, everyone benefits.

Book a place on the Menopause for Men Supporting Women course (external website)

The course is provided by Unite.


Catch, Challenge and Change

21 May: 9:30am to 11:30am

The workshop looks at ways to recognise the impact our thinking has on our emotions and behaviours. We will look at practical ways to change negative thinking.

Aims and Objectives
  • To be able to identify negative automatic thoughts and unhelpful thinking styles
  • To be able to recognise ways to change our thinking
  • To be able to manage worry

Book a place on the Catch, Challenge and Change course (external website)

The course is provided by Unite.


Strengthening Personal Relationships in the Workplace

22 May: 1:30pm to 4pm

This programme will explore the issue of personal impact and the different ways we try to influence others and manage our relationships at work. Clarifying the impact, we have on colleagues and customers is fundamental to be able to communicate and influence effectively. To gain more confidence and flexibility when managing relationships in work.

Book a place on the Strengthening Personal Relationships in the Workplace course (external website)

The course is provided by Unite.

June 2026

June 2026

Online Hate

3 June: 12pm (midday) to 2pm)

This session seeks to debunk myths around how platforms manage hate, explore the impact of online harms such as hate, takes a trauma informed approach to disclosures of hate experiences from staff, and shares practical advice on how to tackle online hate.

Book a place on the Online Hate course (external website)


Race Equality and Inclusion

11 June: 10am to 12pm (midday)

The training will explore racism and the impact on society. The various ways racism manifests including examples of racial microaggressions and language including the history of the more common words associated with racism. The lived experiences of the facilitators will be shared with examples provided to compliment the learning. Themes covered will include systemic racism, the influences that shape behaviour and the effect this has on communities. There will be opportunities to consider solutions towards building an anti-racist society and allyship.

To book a place please search for the course in the Learning section on iTrent Employee Self Service

This course is provided by Unite.


Planning for a positive retirement (LGPS session)

16 June: 9:30am to 12pm (midday) (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


Sexual Harassment Prevention – Employee Workshop

18 June: 10am to 11:30am

This highly-interactive session provides an in-depth exploration of sexual harassment – that is understanding what constitutes sexual harassment, how to recognise and tackle sexual harassment, and how to handle complaints of sexual harassment effectively. In the employee-focused sessions, learning outcomes will centre around equipping attendees with the knowledge and confidence to speak out against inappropriate behaviour, and understand how and when to intervene as active bystanders if witnessing an incident of harassment.

To book a place please search for the course in the Learning section on iTrent Employee Self Service

This course is provided by Unite.


LGBTQ+ Hate Crime Webinar

22 June: 11am to 1pm

The event aims to raise awareness of the LGBTQIA+ community and what support is available if they are a victim of Hate Crime or Incident. The Wales Hate Support Centre will be joined by representatives from a local Community Cohesion Team, the Police and a charity organisation which supports the LGBTQIA+ community. This event is aimed at professionals living/working in Wales.

Book onto the LGBTQ+ Hate Crime Webinar (external website)


It Starts With Us

23 June: 10am to 12pm (midday)

Hate happens and it’s clear that it’s hurtful for communities in Wales. It Starts With Us workshop explores what it means to be an ally and an active bystander, looking at safe interventions and acts that we can all undertake.

Book onto the It Starts With Us course (external website)


Anti-Social Behaviour Hate Crime

29 June: 11am to 12pm (midday)

This session will give you a knowledge of this and what support and reporting options are available if you or someone you know or support is a victim of ASB hate crime. Antisocial Behaviour related hate:

  • What is Antisocial Behaviour?
  • The impacts of antisocial behaviour related hate
  • Services available for those impacted

Book onto the Anti-Social Behaviour Hate Crime course (external website)


Understanding Mate Crime

30 June: 1pm to 2pm

A short introduction to mate crime and its impacts. Held virtually, this FREE short awareness session will introduce you to 'Mate Crime' - what it is, who it impacts, how it connects to Hate Crime and how we can all play a part to spot it and act.

Book a place on the Understanding Mate Crime course (external website)

July 2026

July 2026

Understanding Hate Crime

1 July: 12 (midday) to 2pm

Join Victim Support's Hate Crime Training & Engagement Officers for a 2 hour session and understand in more depth the challenges facing these groups when experiencing and reporting hate crime. And importantly, how YOU can help. Suitable for those living or working in Wales.

Book a place on the Understanding Hate Crime course (external website)


Safer recruitment and equalities, diversity and inclusion

7 July: 10am to 11:30am

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Ask and act group 2

7 July: 1pm to 4pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.


Online Hate

8 July: 10am to 12pm (midday)

The sessions seeks to debunk myths around how platforms manage hate, explore the impact of online harms such as hate, and to share practical advice on how to tackle online hate.

Book a place on the Online Hate course (external website)


Understanding Mate Crime

8 July: 1pm to 2pm

A short introduction to mate crime and its impacts. Held virtually, this FREE short awareness session will introduce you to 'Mate Crime' - what it is, who it impacts, how it connects to Hate Crime and how we can all play a part to spot it and act.

Book a place on the Understanding Mate Crime course (external website)


HR Session – management induction programme

8 July: 1pm to 3pm

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


It Starts With Us

13 July: 10am to 12pm (midday)

Hate happens and it’s clear that it’s hurtful for communities in Wales. It Starts With Us workshop explores what it means to be an ally and an active bystander, looking at safe interventions and acts that we can all undertake.

Book a place on the It Starts With Us course (external website)


Anti-Social Behaviour Hate Crime

15 July: 10am to 12pm (midday)

This session will give you a knowledge of this and what support and reporting options are available if you or someone you know or support is a victim of ASB hate crime. Antisocial Behaviour related hate:

  • What is Antisocial Behaviour?
  • The impacts of antisocial behaviour related hate
  • Services available for those impacted

Book a place on the Anti-Social Behaviour Hate Crime course (external website)

August 2026

August 2026

Planning for a positive retirement (LGPS session)

26 August: 9:30am to 12pm (midday) (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.

September 2026

September 2026

HR Session – management induction programme

8 September: 10am to 12pm (midday)

Mandatory for new managers. Includes attendance management, one to ones, mental health, Ask and Act.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.


Race Equality and Inclusion

15 September: 1pm to 3pm

The training will explore racism and the impact on society. The various ways racism manifests including examples of racial microaggressions and language including the history of the more common words associated with racism. The lived experiences of the facilitators will be shared with examples provided to compliment the learning. Themes covered will include systemic racism, the influences that shape behaviour and the effect this has on communities. There will be opportunities to consider solutions towards building an anti-racist society and allyship.

To book a place please search for the course in the Learning section on iTrent Employee Self Service

This course is provided by Unite.


Effective tax planning for higher earners

17 September: 10am to 11:15am

What you will gain from attending this course:

  • a clear understanding of income tax and National Insurance
  • insight into tax issues that disproportionately affect higher earners, including the impact on Child Benefit and Tax-Free Childcare
  • clarity on pension tax relief, how to optimise pension contributions, and manage the Annual Allowance
  • an understanding of tax when accessing pension benefits
  • awareness of upcoming Inheritance Tax changes on pensions (effective 2027)
  • practical, actionable tax planning tips tailored for high-income individuals

Book onto this course via linc

This training is provided by Affinity Connect.

October 2026

October 2026

Planning for a positive retirement (LGPS session)

7 October: 4pm to 5:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.


Safer recruitment and equalities, diversity and inclusion

22 October: 1pm to 2:30pm

Mandatory for new managers.

To book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

The course is provided by Denbighshire County Council.

December 2026

December 2026

Planning for a positive retirement (LGPS session)

8 December: 1pm to 3:30pm (LGPS)

Retirement might be up to 10 years away but it’s never too soon to start planning. This course is perfect for anyone thinking about retirement or already at the planning stages.

During the course you’ll learn how to:

  • help you plan for the lifestyle changes ahead
  • maximise the benefits of your State and workplace pensions
  • make the most of your tax-free cash
  • understand the income options available from your pension
  • achieve your retirement goals

Book a place on the retirement course (external website)

This training is provided by Affinity Connect.

January 2027

January 2027

Ask and act group 2

12 January: 9:30am to 12:30pm

A half day course to; increase confidence and understanding of early identification, making a targeted enquiry and knowing referral pathways. This is a mandatory course for anyone working in a front facing role.

Aims and objectives:

  • recognise the signs and symptoms of violence against women, domestic abuse and sexual violence
  • understand the purpose of and demonstrate an ability to undertake targeted enquiry
  • demonstrate knowledge around data protection and the duty of confidentiality
  • understand the purpose of risk identification in relation to some forms of violence against women, domestic abuse and sexual violence
  • be able to implement the targeted enquiry care pathway

If you wish to book a place please search for the course in the Learning section on iTrent Employee Self Service or contact hrdirect@denbighshire.gov.uk.

We partnered with GMB, UNITE, and UNISON to secure funding from the Wales Union Learning Fund (WULF) to enhance employee learning and skills. This collaboration promotes broader training participation, supports tailored workplace training, and fosters employee development, accessible to all, regardless of union membership.

In-house or bespoke training

We can also offer bespoke training for departments as and when there is a specific project / need and can tailor the training to suit specific service needs. Look out for various training opportunities and if you would like more information or interested in any qualifications and training please contact HRdirect@denbighshire.gov.uk.

Dedicated union learning opportunities

If you are a member of the union you may find other qualification and courses that you may be able to attend or be able to apply for. Please see their dedicated learning pages below:


GMB Union Unison Unite the Union