Reviewing the council's performance

Help us improve our services

Help us improve our services!

We want to hear from you about services that Denbighshire County Council provides, and how you feel about Denbighshire and your local area.

We continually review our performance, to check our progress, identify any areas where we may be off-track, and take action to make sure we achieve our goals.

To understand how the council plans its work and manages performance, please read our guide to improving services for our communities.

Improving services for our communities: A guide to performance management (PDF, 504KB)

Annual Self Assessment

The Local Government and Elections (Wales) Act 2021 established a new legislative framework for local government elections, democracy, governance, and performance.

The Act requires each council in Wales to keep under review, through self-assessment, the extent to which it is meeting the 'performance requirements', that is the extent to which:

  • It is exercising its functions effectively
  • It is using its resources economically, efficiently, and effectively
  • Its governance is effective for securing the above

The Act also places a duty to publish a report setting out the conclusions of our Self-Assessment once in respect of every financial year.

Self Assessment Executive Summary

Executive Summary: Self-Assessment of Performance: 2021 to 2022 (PDF, 426KB)

In reaching the conclusions of our self-assessment we also take account the results of our annual Stakeholder Survey Results.

Quarterly performance reports

Each quarter, we review the progress we're making against the priorities set out in our corporate plan. We produce a report that sets out how we're doing, and what we can do to improve.

These reports present the council’s performance against its priorities and governance areas, including our application of the Sustainable Development principle, the Public Sector Equality Duty, and Socio-Economic Duty.

Corporate Plan 2017 to 2022

This document gives a summary of performance data and project achievements across the five years of the council's 2017 to 2022 Corporate Plan.

Performance Summary for Corporate Plan 2017 to 2022 (PDF, 570KB)

Internal audit

Every year we identify a list of services to be audited. We look at the processes used in those services and make recommendations on how they can improve.

Who else reviews our performance?

As well as monitoring our own performance, we are also reviewed every year by Audit Wales. They produce an annual improvement report, which reports on how well we are delivering our services, and how we have improved since the previous year.

Denbighshire Annual Audit Summary 2021 (external website).