Council offices

Council office locations and opening times. 

Caledfryn (Denbigh) and Russell House (Rhyl) are not open to the general public unless you have an appointment.

People are encouraged to visit our website for any information.

Ruthin One Stop Shop

We are open to the public Monday to Friday between 9am and 4:30pm.

We can help with things such as:

  • scanning documents
  • parking permits
  • ordering trade waste sacks
  • applying for a Blue Badge

If you need to make a payment or have a question about a Council service, please call us on 01824 706000 (Monday to Friday, 8:30am to 5pm) so we can make sure we have all the details to help you and to make an appointment to see us if necessary.

If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000.  For Out of Hours emergencies, please call 0345 053 3116 for Social Services, or 0300 123 3068 for all other services.

Services and information

Ruthin One Stop Shop (County Hall)

County Hall, Wynnstay Road, Ruthin.

Caledfryn, Denbigh

Caledfryn, Smithfield Road, Denbigh.

Russell House, Rhyl

Russell House, Churton Road, Rhyl.

Corwen Library and One Stop Shop

Opening times and services available at Corwen Library and One Stop Shop.

Denbigh Library and One Stop Shop

Opening times and services available at Denbigh Library and One Stop Shop.

Llangollen Library and One Stop Shop

Opening times and services available at Llangollen Library and One Stop Shop.

Prestatyn Library and One Stop Shop

Opening times and services available at Prestatyn Library and One Stop Shop.

Rhuddlan Library and One Stop Shop

Opening times and services available at Rhuddlan Library and One Stop Shop.

Rhyl Library and One Stop Shop

Opening times and services available at Rhyl Library and One Stop Shop.

St. Asaph Library and One Stop Shop

Opening times and services available at St. Asaph Library and One Stop Shop. 

Register Offices

Rhyl Register Office and Ruthin Register Office.