Caledfryn (Denbigh) and Russell House (Rhyl) are not open the general public unless you have an appointment. People are encouraged to visit our website for any information.
Ruthin One Stop Shop
We are open to the public Monday to Friday between 9am and 4:30pm.
We can help with things such as:
- scanning documents
- parking permits
- ordering trade waste sacks
- applying for a Blue Badge
If you need to make a payment or have a question about a Council service, please call us on 01824 706000 (Monday to Friday, 8:30am to 5pm) so we can make sure we have all the details to help you and to make an appointment to see us if necessary.
If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000. For Out of Hours emergencies, please call 0345 053 3116 for Social Services, or 0300 123 3068 for all other services.
Jump straight to: how to contact and visit us
How to contact and find us
Write to us
All written correspondence should be sent to:
Denbighshire County Council
PO Box 62
This office is only available to the public by appointment
There is no general reception, so if you are not expected, you cannot get into the building.
See above for information about how to visit us.
How to get here
Plan your journey with Traveline Cymru (external website)
The nearest car parks are:
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