Russell House, Rhyl 

Russell House (Rhyl) is not open to the general public unless you have an appointment.

People are encouraged to visit our website for any information.

Ruthin One Stop Shop

We are open to the public Monday to Friday between 9am and 4:30pm.

We can help with things such as:

  • scanning documents
  • parking permits
  • ordering trade waste sacks
  • applying for a Blue Badge

If you need to make a payment or have a question about a Council service, please call us on 01824 706000 (Monday to Friday, 8:30am to 5pm) so we can make sure we have all the details to help you and to make an appointment to see us if necessary.

If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000.  For Out of Hours emergencies, please call 0345 053 3116 for Social Services, or 0300 123 3068 for all other services.

Jump straight to: how to contact and visit us

Opening hours

Housing advice

Housing advice

Monday to Friday: 10am to 1pm

Contact the Housing department

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Our housing benefit counter is no longer available here.

If you would like to discuss housing benefits, please contact us on 01824 706000.

Find out how to contact housing benefits.

How to contact and find us

Write to us

All written correspondence should be sent to:

Denbighshire County Council
PO Box 62
LL15 9AZ

Visit us

This office is only available to the public by appointment

There is no general reception, so if you are not expected, you cannot get into the building.

See above for information about how to visit us.

Churton Road
LL18 3DP

How to get here

Plan your journey with Traveline Cymru (external website)

The nearest car parks are:

Location map

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