County Hall

Coronavirus update

Welcome back to Ruthin One Stop Shop

We are open to the public Monday to Friday between 9am and 4:30pm.

We can help with things such as:

  • scanning documents
  • parking permits
  • ordering trade waste sacks
  • applying for a Blue Badge

If you need to make a payment or have a question about a Council service, please call the number above so we can make sure we have all the details to help you and to make an appointment to see us if necessary.

If you have any concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1000. For Out of Hours emergencies, please call 0345 053 3116 for Social Services, or 0300 123 3068 for all other services.

Latest news about our services and advice on the Coronavirus.

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Call centre opening hours

  • Monday: 8:30am to 5pm
  • Tuesday: 8:30am to 5pm
  • Wednesday: 8:30am to 5pm
  • Thursday: 8:30am to 5pm
  • Friday: 8:30am to 5pm
  • Saturday: closed
  • Sunday: closed

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One stop shop facilities

One Stop Shops provide information and advice about a range of council services under one roof, from council tax  to bin collections and parking permits.

You can also pay for various council services including council tax, housing rents and parking fines. You can pay by cash, credit or debit card. Remember to bring your account / reference number or payment card with you. There is also a self-service payment kiosk at this One Stop Shop.

Social Services

Monday to Thursday: 8:30am to 5pm

Friday: 8:30am to 4:30pm

Contact the Social Services department

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How to contact and find us

Write to us

Denbighshire County Council
PO Box 62
Ruthin
LL15 9AZ

Visit us

Denbighshire County Council
Wynnstay Road
Ruthin
LL15 1YN

Contact the Denbighshire library and one stop shop online

Phone: 01824 706000

How to get here

Plan your journey with Traveline Cymru (external website)

The nearest car parks are:

Location map

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