Carer’s needs assessment

If you are a carer for someone, you can get a carer's needs assessment to see what support or services you may need to help you with your caring role.

A carers needs assessment will assess:

  • your caring role and how it affects your life and well-being
  • your health – physical, mental and emotional issues
  • your feelings and choices about caring
  • work, study, training, leisure
  • relationships, social activities and your goals
  • housing
  • planning for emergencies.

Who can have a carer’s needs assessment?

Any carer who provides unpaid care for someone with health or social care needs can have an assessment.

How to get a carer’s needs assessment?

Adult carers

If you are an adult carer (a carer who is over the age of 18), you can contact Single Point of Access (SPoA) to arrange a carers needs assessment.

Call us on 0300 4561000 during the times below:

  • Monday: 8:15am to 5:45pm
  • Tuesday: 8:15am to 5:45pm
  • Wednesday: 8:15am to 2pm and 3pm to 5:45pm
  • Thursday: 8:15am to 5:45pm
  • Friday: 8:15am to 5:45pm
  • Saturday: 10am to 4pm
  • Sunday: 10am to 4pm
  • Bank holidays (except Christmas Day and Easter Sunday): 10am to 4pm

If you need to speak to a duty social worker in an emergency outside of these hours, you can phone 0345 053 3116 (calls to this number cost you 2 pence per minute plus your phone company’s access charge).

Contact SPoA online

Young carers

Young carers (carers under the age of 18) can get a carers needs assessment by;