Waste and recycling charges

There are charges for some waste and recycling services and containers.

Charges

Charges list:


Waste and recycling containers

Waste and recycling container charges
ContainerCharge
New build starter bin set - only available to new owners or occupiers £45
Replacement blue wheelie bin (all sizes) £25
Replacement black wheelie bin (all sizes)  £25
Reusable sack for extra dry recycling £0 subject to availability
New kitchen caddy and food waste kerbside caddy £0
Food waste caddy liners £0
Disposable sacks (pink and clear sacks for residual and dry recycling) £0
Reusable sack for extra dry recycling £0 subject to availability

View the charges for garden waste containers.

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Bulky item collections

Bulky item collection costs including administration charge
Number of bulky itemsTotal cost including administration charge
1 £15.00
2 £20.00
3 £24.00
4 £28.00
5 £32.00
6 £36.00

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Garden waste subscriptions

Garden waste subscription costs
ContainersCost when subscribing onlineCost when subscribing any other way
One 140L green wheelie bin or three dumpy sacks £30.00 £35.00
Two 140L green wheelie bins or six dumpy sacks £45.00 £50.00
Keep your 240L / 360L green wheelie bin* £45.00 £50.00

*This option is only available to customers who already have the 240/360 litre wheelie bin - we will not be distributing anymore 240/360 litre wheelie bins. Any breakages will be replaced with 2 X 140 litre wheelie bins.

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Garden waste replacement containers

Garden waste replacement container charges
ContainerCharge
Replacement green wheelie bin (all sizes)
£25
Three dumpy sacks  £15
Replacement dumpy sack £5 each

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Not returning your old wheelie bin

When ordering a replacement wheelie bin due to a bin being damaged beyond repair, or up/down sizing, the old wheelie bin must be returned when we deliver the new bin. If the old bin is not available when delivering the new one, there will be a further charge of £10 to be paid before the new bin can be delivered.

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Bin repairs

There is a charge of £10 to use the bin repair service. Find out more about damaged waste and recycling wheelie bins.

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Trade waste wheelie bin collections

Charges for trade waste wheelie bin collections
Wheelie BinsRecyclingResidualFood
1100L £11.85 £24.56 N/A
660L £9.48 £14.40 N/A
360L £5.80 £8.34 N/A
240L £4.00 £6.10 N/A
120L N/A N/A £3.50
23L N/A N/A £1.76

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Trade waste sack collections

Charges for trade waste sack collections
SacksRecyclingResidual
10 sacks £13.80 £23.80
52 recycling sacks (roll) £68.90 N/A
100 brown sacks N/A £220.66

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Trade waste cardboard collection service labels

For trade waste customers with little or no storage capacity for wheelie bins, we offer a cardboard collection service. With one of our labels attached, you can set out up to 1 cubic metre of flattened cardboard for collection. Please note that this service is subject to a fair use policy.

You can buy sheets of 14 cardboard collection service labels from our One Stop Shops for £30.00 per sheet.

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Information about the charges for waste and recycling containers

Why does Denbighshire Council charge for bins?

Why does Denbighshire Council charge for bins?

The charge has been introduced to cover the administration and delivery of bins and is intended to encourage residents to take responsibility for the wheeled bins provided and to reduce demand for replacement containers.  The new policy also helps the Council reduce its overall budget pressure, so that we can continue to deliver our statutory services.

The council spends around £40,000 a year on all wheeled bins. This money could be better spent on other services. Over the past few years there have been an increasing number of requests for bins. This policy will encourage residents to take better care of their bins. Based on current demand for bins, the annual budget would have to be increased to £75,000 if we continue to provide bins for free.

The vast majority of the requests are for replacement bins. Bins should last over 20 years. Replacement rates due to wear and tear are normally less than 5% but in Denbighshire this is currently much higher.

Does the Council have the right to charge us for bins?

Does the Council have the right to charge us for bins?

Under the Environmental Protection Act (Section 46) 1990, the Council has a right to levy a charge for the provision of all waste containers.  The Head of Service has the delegation to introduce charges of this nature and in this case the decision was made through the delegated decision process.

What does the charge cover?

What does the charge cover?

The charge is for the delivery and administration costs of the bin, including procurement and storage. The bin remains the property of the Council and must remain at the house it is delivered to if you move home (applies to all black and blue bins and green bins if you are moving out of the Council area.  You are permitted to take green bins to your new Denbighshire address but you must notify the garden Waste Subscription Service of your change of address or your bin will not be emptied at your new address).

Does the charge apply to all replacement bin requests whether the bin has been lost, stolen or damaged?

Does the charge apply to all replacement bin requests whether the bin has been lost, stolen or damaged?

Yes, all replacement bins will be charged for. If a bin is damaged and the fault lies with the Council’s collection crew, this will be recorded by the crew who will post an advisory card through your letterbox and a new bin will be delivered free of charge. Please make sure your bin has your house number or name on it or we may not know who it belongs to.

We want to encourage residents to take care of their bins. Labelling bins with the house number so they are easy to identify will help, as will putting them out as close as possible to the collection day and taking them in promptly after they’ve been emptied.

Store bins between collections securely on your property in your garden or back yard. If the bin has disappeared, look for it in the immediate area or ask neighbours if they’ve taken it by mistake. Often they turn up after a day or two – or on your next collection day.  If it still can’t be found you will need to pay for a replacement.

Is there any help provided to residents who are on benefits?

Is there any help provided to residents who are on benefits?

The same charge applies to all households. However, if you are in receipt of certain benefits (proof will be required) you may qualify to pay in instalments (the bin would be delivered after your first payment).

How can I pay for a bin?

How can I pay for a bin?

Payment will be accepted by card only and is payable prior to delivery. Payment by card can be done online.

If you do not have access to a debit or credit card or are having difficulties paying online, please contact 01824 706000 to discuss.

What happens if I don’t pay for the bin, will bags of waste be collected?

What happens if I don’t pay for the bin, will bags of waste be collected?

Bags of waste will not be collected as all waste should be presented in a bin unless you are on a specified sack collection round (offered to some flats and rural locations). However, if you do not wish to pay the administration and delivery charge for a replacement bin, you can dispose of your waste at one of the household waste recycling centres free of charge (bookings are required and restrictions apply to the number of visits that can be made).

Householders who refuse to pay for a two-wheeled bin will be unable to present their waste in accordance with the Council’s waste collection policy. In such cases the Council will invoke the power under Section 46 (3) of the Environmental Protection Act, 1990 and service notice on the occupier.  Upon the notice being serviced, the occupier will no longer be eligible for the Council’s kerbside waste collection service until the notice is complied with (waste is presented in specified containers). Once a notice is served, the occupier could also risk being issued with a fixed penalty notice of £100 at any point thereafter if waste is presented incorrectly and/or not contained within an authorised waste container. 

Can I avoid the ‘admin’ charge by collecting my new bin from the depot?

Can I avoid the ‘admin’ charge by collecting my new bin from the depot?

Wheelie bins are available by delivery only. Residents are not permitted to collect wheelie bins for operational and health and safety issues. There is still an administrative process involved and the cost includes an amount to cover the administration of this service.

My bin keeps being stolen, what can I do?

My bin keeps being stolen, what can I do?

There are several things you can do to help prevent your bin being stolen. Use a permanent marker or number stickers to clearly identify the bin as belonging to your property. You can even decorate you bin to help prevent people taking it by mistake. Do not place your bin out for collection the night before if possible, as this means more time for it to go missing. Bins should be placed outside for collection before 7am on collection day. Try and ensure that your bin is brought back in as soon as possible after the collection. Your neighbours may be able to help with this.

Can I buy my bin from somewhere cheaper?

Can I buy my bin from somewhere cheaper?

No – the council requires you to present Denbighshire County Council (DCC) branded containers, as they meet the safety standards required.  It is very important the Council have control over the number, size and type of waste container presented so that we can enforce our waste collection policies. Non-DCC containers will not be eligible for emptying.

I’ve moved house and there is no bin at my address, do I have to pay for my bin?

I’ve moved house and there is no bin at my address, do I have to pay for my bin?

Yes, in most cases you will still have to pay the administration and delivery charge. If the property is a new build you will have to pay for a full set of recycling and refuse bins as per the Council’s fees and charges.

If you have moved into a property registered under Denbighshire’s licenced landlord scheme, your landlord is obliged to provide you with an empty, clean set of waste containers.

I cannot take delivery of the bin; how can I be sure it has been delivered?

I cannot take delivery of the bin; how can I be sure it has been delivered?

Your bin will be delivered with your property number displayed on it, the bin will be left at the front of your property. We will also post a delivery note stating the time and date it was delivered.  You can specify a safe place for us to deliver your bin at the point of placing an order.  If there is no safe place to leave your bin and you wish to be notified of the delivery date, you can request this at the point of order.

Will the crews return the bins to the collection point after collection because that is when the bins go missing?

Will the crews return the bins to the collection point after collection because that is when the bins go missing?

All collection crews must return bins after emptying to the place the bin was collected from. Please ensure that you clearly number your bin help you and the crews identify which address the bin ‘belongs’ to.  Our waste collection vehicles are fitted with 360 degree cameras. If your bin goes missing on collection day and you believe it is because the crews did not return it, we will be able to check the footage from your collection. Please ensure you report any missing bins as soon as possible after collection.

What am I supposed to do with the waste whilst I wait for the delivery of a bin?

What am I supposed to do with the waste whilst I wait for the delivery of a bin?

Your bin will normally be delivered within 10 working days. In the meantime, we ask that you store your waste on your property and once you receive your replacement, place the waste in the bin ready to be collected. We will not take bags on collection day so do not leave them out. Alternatively, you can dispose of your waste at one of our household waste recycling centres. If the council experience any delays in delivering your new bin we will send you a small supply of authorised bags that you can present until your bin arrives.

I have paid the charge for a bin, however my old one has now turned up; can I have a refund?

I have paid the charge for a bin, however my old one has now turned up; can I have a refund?

You can cancel your order and receive a refund up to two working days before your bin is scheduled to be delivered.  However, we would advise that before paying for a replacement that you have had a good look around to see if you can find your bin. If you already have a black bin at your property when we come to deliver the new bin we will not leave the new bin and you will not receive a refund of your delivery and administration charge.

Do I have to pay for all recycling bins?

Do I have to pay for all recycling bins?

Yes, the charge is for all new and replacement bins apart from kitchen and kerbside caddies for food waste.

I need a larger or additional black bin? Do I need to pay for this?

I need a larger or additional black bin? Do I need to pay for this?

If you have additional waste due to a medical condition you may be entitled to a larger bin. There is no charge when we exchange your bin for a larger one; however, if the bin becomes lost or is stolen then you will have to pay for the replacement. If you need a larger black bin for any other reason and your application is approved, you will have to pay for your larger bin to be delivered.

Won’t this discourage recycling?

Won’t this discourage recycling?

By taking care of your bin, this will reduce the demand for replacements. Many of the bins requested are recycling bins, which are then filled with rubbish and left abandoned for the council to collect.

Why doesn’t my council tax cover the cost of bins?

Why doesn’t my council tax cover the cost of bins?

Part of your council tax goes towards the cost of waste collection and disposal, not for the container from which it is collected. Waste collection is governed by the Environmental Protection Act (1990) section 45 and 46.

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