Contact Centre: Essential maintenance 18-19 October 2025
Essential maintenance work will be carried out on the Customer Contact Centre phone numbers on the weekend of 18-19 October 2025. This means that all Contact Centre numbers, including 01824 706 000, may experience some disruption during this time. We apologise for this inconvenience.
You can report problems about a variety of things on our 'Report a problem' web page and you can find out a wealth of information on our website.
For emergencies and homelessness outside of working hours, please call 0300 123 3068.
For social services emergencies outside of normal office hours please call 0345 053 3116.