Contact us online 

Access to information

• Request information online (Freedom of information)
• General enquiry

Bins and recycling

• Apply for an assisted collection
• Apply for a nappy voucher
• Report a missed bin collection
• Report a missed trade waste collection
• Request and pay for a bulky item collection
• General trade waste enquiry
• Request a replacement bin
• Request bin and recycling information (Information pack)
• Report fly-tipping
• Garden waste collections
  • Sign up and pay for garden waste collections online 
  • Renew your subscription
  • Upgrade your subscription
• General waste enquiry

Business

• Business Rates - Pay online
• Business Rates - Set up Direct Debit online
• Food premises approval (GOV.UK) (external website)
• Petroleum storage licence (GOV.UK) (external website)
• General enquiry

Complaints, compliments and feedback

• Complaints, compliments and feedback
• General enquiry

Community and living

• Apply for an allotment
• Dog issues
• Report a problem with a public toilet
• General waste enquiry
• General enquiry

Council tax

• Council tax - Make a payment
• Council tax - Set up Direct Debit
• Apply for Council tax discount - Single person discount
• Apply for Council tax exemption - Class A
• Apply for Council tax exemption - Class C
• Apply for Council tax exemption - Class E
• Report a change of address
• General enquiry

Crime prevention

• Report an incident online (North Wales Police website) (This should never be used to report an emergency. Always dial 999 in an emergency).
• Report Fraud and Cyber Crime (external website)
• General enquiry

Education and schools

• Apply for a school place
• Apply to transfer schools
• Apply for free school transport
• Young persons' counselling service - Self referral form
• Register your interest in being a School Governor
• General enquiry

Housing

• Request a social housing repair
• Request pest control treatment in social housing
• Pay your rent online
• General enquiry

Jobs

• Search and apply for jobs online
• General enquiry

News (County Voice)

• Sign up to receive County Voice newsletter
• General enquiry

Leisure

• Leisure - Online bookings
• General enquiry

Libraries

• Join the library online
• My Account (Libraries)
• General enquiry

Parking, roads and travel

• Pay a parking fine (PCN)
• Apply for a parking permit
• Apply for a dropped kerb
• Apply for street naming and numbering
• Drive Care (use this form to report an incident or provide feedback relating to any Denbighshire County Council vehicles or their drivers)
• Report a problem with a manhole, gully or culvert
• Report a damaged barrier
• Report a dead animal on the road
• Dog issues
  • Report dog fouling
  • Report a lost, stray or found dog
  • Report a noisy dog
• Report a problem with a streetlight
• Report a problem with streetworks
• Report a pothole or pavement repair problem
• Report a problem with grass trees or hedges
• Report a snow ice or gritting problem
• Report a hazard on the road
• Report flooding
• Report fly posting
• Report graffiti
• Report abandoned vehicles
• Report a nuisance vehicle
• Report a street cleaning, cycle path or litter bin problem
• Report a problem with a bus service
• Report a cycling issue
• Report a problem with a car park
• Report a problem with a traffic sign or marking
• Report a problem with parking
• Report a problem with traffic lights and pedestrian crossings
• Report a road traffic safety issue
• Public rights of way or path enquiry
• Report a coastal, promenade or harbour issue
• Report a problem with play areas and recreation grounds
• Report a problem with a bridge, retaining wall or culvert
• General enquiry

Payments

• Business Rates
• Council tax
• Enforcement Agent (Bailiff payment)
• Garden waste collections
• General invoice
• Housing Benefit overpayment
• Housing Rents
• Parking fine (PCN)
• General enquiry

Pests, pollution and hygiene

• Report dog fouling
• Report a noise pollution issue
• Report a pest control problem in a public place
• Request pest control treatment in social housing
• Report odour nuisance
• Report smoke nuisance
• General enquiry

Planning

• Report a Planning infringement
• Report a dangerous structure
• General enquiry

Voting and elections

• Register to vote (GOV.UK) (external website)
• General enquiry

Contact us

If you cannot find the service from the list above, please contact us using the general enquiry form below:

General enquiry form