Careers in social work and care: Frequently Asked Questions  


What kind of jobs are there available in social care?

We have care and support roles available in the extra care schemes, residential homes and our community services. We also have domestic and catering roles within our residential settings.

We have a variety of contracts available. Whether you want to work full time, part time or relief we will work with you to match your needs to ours.

How much support will I get if I join the Council?

You will receive an induction, training and have regular 1-1 supervisions with your supervisor.

What kind of training opportunities are available?

The Council has a comprehensive training programme – courses, e-learning, 1-1 training. There are opportunities for you to undertake further qualifications relevant to your role such as QCF diploma qualifications.

How flexible are the working hours?

We want people to work a variety of different hours, for example we would have shifts available for people who can only work evenings and weekends, or only mornings. We will discuss your availability and the hours you can work to maintain your work life balance when we interview you. From this discussion, we will agree what working hours suit you and the service.

Do I get access to a pension scheme?

We offer a competitive pension scheme through the Clwyd Pension Fund. All employees who work for a period of more than 3 months are automatically admitted to this pension scheme.

Further information about the scheme can be found on the Clwyd Pensions Fund website (external website) or by phoning 01352 702950.

Will I need to pay to be registered with Social Care Wales?

If you are employed by the Council you will be reimbursed your registration fees on proof of payment.

Will I need an interview? / What does the interview process involve?

The interview process can vary depending on job role. We currently run regular recruitment workshops where candidates are provided with information about working within social care following which, there are some group activities as well as individual interviews. The aim of the workshop is for you to find out what we can offer you as well as an opportunity for us to meet you and see what skills you can offer us. If you would like to book onto a workshop please complete our online enquiry form and we will be in touch.

What if I need help and support in completing an application form?

The team at Working Denbighshire can support you with completing your application form. They can also support you with interview skills as well as provide advice and guidance on accessing employment. You can contact Working Denbighshire on 01745 331438 / 07342070635 or complete their online contact form.

What skills and qualifications do I need for a job in social care?

For all jobs in care we want people with the right values, e.g. caring, compassionate and empathetic. Some of our roles require skills and qualifications which can be found on the job individual job description and person specification.

Will I need to be able to drive to work in social care?

Not all roles will need you to drive, such as roles in residential or extra care but you will need to have the means to get to work.

Roles working in the community, you will be required to drive to your calls.

Will I need a car?

You will need a car if you are working as a care and support worker in the community as you will be providing support in the citizens own home.

The Council do provide pool cars in some areas of Denbighshire.

We do pay mileage for people using their own cars.

Will I be provided with the necessary equipment and uniforms?

Yes you will be provided with uniforms, mobile phone and any other equipment needed for your role.

How often am I paid?

Our staff are paid on the 18th of each month. Contracted staff are paid for the whole month on this date and for overtime and supply, supply staff are paid for hours worked in the previous month.

Who can I contact for further information or a chat about a career in social care?

If you have any questions about a career in social care or would simply like to discuss what career options we can offer, you can contact us by completing the online contact form and someone will be in touch or alternatively email or call us on 07717225541.

Contact us

If there is something we haven't covered and you would like further information about or, you have decided social care is the career for you and you would like to register your interest to attend a Workshop, please contact us by completing our enquiry form.

Social Care jobs: Enquiry form