Private hire operator licence

To run a private hire taxi company you will need a private hire operators licence. This includes any pre-booked work such as airport transfers, hen or stag nights or work of a similar nature.

To get an operator’s licence for Denbighshire, your operating base (that is where the telephone is answered and bookings are actually taken) must be within Denbighshire.

Before you apply for an operator’s licence, you must check that you have the correct planning permission to make sure that if your business is run from home, it will not cause nuisance or obstruction to your neighbours.

How do I apply?

To apply for a private hire operator’s licence, complete an application form and return it to us along with: 

  • a basic disclosure of criminal convictions 
  • original radio licence (if required) 
  • the licence fee

Private hire operator licence application form (PDF, 65KB) 

Post your application to: Licensing Section, Denbighshire County Council, PO Box 62, Ruthin, Denbighshire LL15 9AZ. If you wish, you can make an appointment to discuss your application with us. Call us on 01824 706342 to arrange this.

Basic disclosure of criminal convictions

We also need a criminal records disclosure as part of your application. If you are already licensed as a current taxi driver, you do not need to provide a disclosure, as this will have already been included in your taxi driver licence application. However if you are not currently a licensed taxi driver, you will have to provide a disclosure.

Request a basic DBS check (external website)

Original radio licence

If you have radio equipment fitted in the operating centre, and for communications between the base and drivers, you will need to provide evidence that you have a current radio licence.

Find out more about original radio licences (external website)

Granting your licence

When we have received all the paperwork, we will make a decision on whether your licence will be granted.

How much does it cost?

A private hire operator licence for up to 10 vehicles costs £420 for 5 years, there is an additional cost of £250 for up to every 10 vehicles after that.

How long is the licence valid for?

Licences are valid for 5 years.

How can I pay?

Payment can be made by card over the phone or in person (by appointment) at our Caledfryn offices. Payment by cheque or cash is only available at one of Denbighshire’s One Stop Shops. Please contact us for the appropriate reference number before attempting to pay. Failing to provide the appropriate reference number may delay your application.