To become a taxi driver you must:
- have held a full driving licence for at least 12 months
- have a good knowledge of the whole of Denbighshire
- have a satisfactory motoring record
- have no convictions that would deem you unsuitable to transport members of the public
You can get more details from the following:
How do I apply?
To apply for a taxi driver’s licence you must complete an application form. The form should be accompanied by:
- DBS certificate
- Your DVLA driving licence
- One passport sized photograph
- Identification documents supporting your right to work in UK
- Certificate of Good Conduct issued by the relevant non UK country
- DVLA check
- A medical assessment form completed by your doctor
- The application fee
Enhanced Disclosure and Barring Service (DBS) check and DVLA check
As part of your taxi licence application with Denbighshire County Council, applicants must complete a criminal records Disclosure check via the Disclosure and Barring Service (DBS) and DVLA check through TaxiPlus, who will administer your application on our behalf.
Apply online for a DBS check on the TaxiPlus website (external website)
The TaxiPlus website is the only website you are able to apply for a DBS check for a Denbighshire Licensed Taxi Driver Badge. We cannot accept any other form of DBS and Denbighshire will not be held responsible for applications made or monies spent on any other site.
If you have any queries regarding the DBS application process on the TaxiPlus website, please contact them directly:
Phone: 01254 355 679
Webchat: TaxiPlus website (external website)
Currently DBS certificates require updating on every 3 years, however you are strongly encouraged to sign up for the DBS Update Service. There are proposals for this to become mandatory across Wales in the very near future, but there are already advantages to signing up to the Update Service because:
- it’s financially cheaper for applicants over the same 3-year period
- you will never be without a DBS check for taxi licensing purposes on renewal of your licence
You can find out more about how to sign up from TaxiPlus directly.
You should arrange an appointment with your Registered GP, who will complete the medical assessment form. You may submit your completed form with your application, or submit at a later date prior to determination.
Taxi driver medical assessment form (PDF, 204KB)
Application form and guidance
Once completed the applications can be emailed to the licensing office . Contact us on 01824 706342 for advice and guidance on completing your form.
Alternatively, you can post your paperwork to us at:
Denbighshire County Council
Please note that if the UK is not your country of origin, there may be some additional requirements. Please contact us to discuss these before you apply.
All drivers, whether hackney carriage or private hire, will have to pass a knowledge test. The test consists of questions covering:
- local geography, including routes
- hackney carriage and private hire conditions
- hackney carriage ranks and tariffs
- customer care skills
- the highway code
- routine vehicle maintenance
- safeguarding awareness
You can take the test as many times as you need to until you pass, however there is a separate charge after the initial test. If you fail the test, you must wait a week before attempting it again.
Taxi driver licence: Knowledge test guidance notes
You must make an appointment to take the on-line test in person at our offices in Denbigh. You can contact us online or call us on 01824 706342 to arrange this.
How long is the licence valid for?
Licences will be valid for up to 3 years and will be renewable alongside the DBS cycle.
How much does it cost?
£270 for a 3 year licence;
£250 for a NEW 1 year licence (renewal fees for this type of licence vary - please contact us for information)
These fees do not include cost of a DBS, DVLA check and Medical assessment which are payable separately to third party providers.
These fees include the first Knowledge Test fee for new applicants, should an applicant fail the first test, subsequent tests taken will need to be charged for at the current rate of £35 per test.
View all taxi driver, vehicle and operator fees
How can I pay?
Payment can be made by card over the phone to customer services (01824 706000) or you can pay by BACS. Payment by cheque or cash is only available at one of Denbighshire’s One Stop Shops.
Payment by BACS
Our BACS details are:
- Bank: Natwest, 5 Queen Street, Rhyl, LL18 1RS
- Sort code: 54 41 06
- Account number: 22837469
- Account name: Denbighshire County Council County Fund
Please ensure that you include a reference when you are making payment i.e. name/premises/licence number (if known) together with the cost code. Once payment has been made, please send a copy of the remittance to firstname.lastname@example.org.
Please provide a cost code when making a Taxi Driver Licence payment:
- H29001942C for dual driver
- H29001942D for private hire driver
Failing to provide the appropriate cost code or premises name may delay processing your application.
Granting your licence
When we have received all the necessary paperwork we will contact you with our decision as to whether your licence has been granted or refused.
Equality Act 2010
Section 165 and Section 168 impose duties on a licenced driver, please refer to the following information on the requirements of the act and how to apply for an exemption.
Application for an exemption from duties under the equality act 2010 (PDF, 611KB)
Welsh Government: Taxi and private hire vehicles - Equality Act medical exemption policy (external website)
For Existing Taxi Driver Licence Holders Only - Changing your details or Notifying us of a Conviction
You must inform us of any change in circumstances within 7 days, i.e name, address or convictions (motoring or otherwise). Please remember to update your DVLA licence if required.
There is no charge to change your details.