Employee Assistance Programme: Vivup

Employee Assistance Programme

Support your mental health and wellbeing with our Employee Assistance Programme (EAP). Whether you're facing problems at work or at home, you can access impartial, confidential advice from qualified counsellors for a range of different issues.

Employee Assistance Programme (EAP) is available for all employees. The service is free of charge for you to use and you don't need to ask your manager to use Vivup. You can speak to a professional counsellor or information specialist in confidence. Vivup is available 24 hours a day, 7 days a week, 365 days a year and is accessible by phone or online.

Contact Vivup

What do I use the service for?

Vivup is designed to help you with a wide range of work, family and personal issues. From work-life balance to childcare information, relationships to workplace issues, health and well-being, let your EAP support you on the issues that affect all of us at some point in our lives.

Topics include, but are not limited to:

  • anxiety and depression
  • bereavement and loss
  • bullying and harassment
  • careers
  • consumer rights
  • childcare information
  • debt
  • disability and illness
  • education
  • elder care information
  • family issues
  • health and well-being
  • immigration
  • life events
  • relationships
  • stress
  • work / life balance
  • workplace pressure

Resources include:

  • Telephone helpline
  • Debt and financial advice
  • Downloadable self-help workbooks
  • Podcasts, blogs and more

The Employee Assistance Programme (EAP) offers you:

  • Support, advice, and information to help with your mental health and wellbeing
  • Independent confidential counselling support provided by caring and suitably qualified personnel
  • Assistance with many different issues including Relationships, Finances, Family Difficulties, Anxiety, Bereavement, Stress, Depression, Workplace Issues, and Trauma
  • Confidential support for any of life’s challenges no matter how big or small

Mental Health First Aid Wales Logo Time To Change Wales Logo